coachjohn Posted July 18, 2018 Share Posted July 18, 2018 Is the new site working? I got the old site when I went to battlefront.com 0 Quote Link to comment Share on other sites More sharing options...
Ultradave Posted July 18, 2018 Share Posted July 18, 2018 46 minutes ago, coachjohn said: Is the new site working? I got the old site when I went to battlefront.com At the risk of stating the obvious, have you tried refreshing the page in the browser. It may have the old pages cached. 0 Quote Link to comment Share on other sites More sharing options...
The_MonkeyKing Posted July 18, 2018 Share Posted July 18, 2018 Bad craftsmanship from the site maker that it doesn't scale properly in higher resolutions (mine is 2560 x 1440) or is this just a bug? pic: 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted July 18, 2018 Share Posted July 18, 2018 1 hour ago, SgtHatred said: Referring to the GTA as "Silicon Valley North" is good for a laugh but not much else. Expecting decent service from either Bell or Rogers is also pretty funny. Oh I agree. Ottawa is Silicon Valley North. Those guys in the GTA haven't got a clue. Who uses Bell or Rogers? Not our IT department. 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted July 18, 2018 Share Posted July 18, 2018 (edited) 1 minute ago, The_MonkeyKing said: or is this just a bug? ^^^ this. It was working at one point during testing - cause we saw it and they had it fixed. Probably some other change undid the fix. Edited July 18, 2018 by IanL 1 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted July 18, 2018 Share Posted July 18, 2018 1 hour ago, Lethaface said: Since the move to the new website seems to have been a DNS change, Yep, I see it now at work but my mobile carrier is still behind the pace. Just the normal arcane workings of the internet. It will sort itself out soon. 0 Quote Link to comment Share on other sites More sharing options...
Muzzleflash1990 Posted July 18, 2018 Share Posted July 18, 2018 Finally got to see it! Neither refresh, force refresh, change DNS resolver worked. Not until I flushed the cache - ipconfig /flushdns did it come through properly. 0 Quote Link to comment Share on other sites More sharing options...
Ultradave Posted July 18, 2018 Share Posted July 18, 2018 2560x1600 on my MacBook Pro it looks just fine, using either Safari or Chrome (don't have Firefox). When we had that problem in beta testing I DID see what you see, but with the site live now it looks correct. I realize that's of no help 0 Quote Link to comment Share on other sites More sharing options...
coachjohn Posted July 18, 2018 Share Posted July 18, 2018 Okay now I,m on. But it won’t let me sign in. Do I have to reset my password. 0 Quote Link to comment Share on other sites More sharing options...
IICptMillerII Posted July 18, 2018 Share Posted July 18, 2018 Not sure why people are having page format issues. I'm not having any issues with that. Haven't tried logging into my account yet but based on the instructions it looks pretty easy and hassle free. 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted July 18, 2018 Share Posted July 18, 2018 1 hour ago, IanL said: Oh I agree. Ottawa is Silicon Valley North. Those guys in the GTA haven't got a clue. Who uses Bell or Rogers? Not our IT department. Sadly I know someone who is. 0 Quote Link to comment Share on other sites More sharing options...
Erwin Posted July 18, 2018 Share Posted July 18, 2018 New website looks terrific. My only thought is on the "My Orders Page" to give a text title as to what the order was for. At the moment there is only a date and order number. One has no idea what that data refers to should one want to re-download a particular item - one can have up to 19 anonymous purchases to figure out. 1 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted July 18, 2018 Share Posted July 18, 2018 1 hour ago, IICptMillerII said: Not sure why people are having page format issues. I'm not having any issues with that. 1080p is fine it's those 4K guys that are seeing the issue. 1 hour ago, IICptMillerII said: Haven't tried logging into my account yet but based on the instructions it looks pretty easy and hassle free. Fingers crossed for ya :D. Most people will be fine. 0 Quote Link to comment Share on other sites More sharing options...
IICptMillerII Posted July 18, 2018 Share Posted July 18, 2018 7 minutes ago, IanL said: Fingers crossed for ya :D. Most people will be fine. I was able to log in successfully following the simple instructions. The new website is working perfectly for me. Hope others have similar luck. 0 Quote Link to comment Share on other sites More sharing options...
para Posted July 18, 2018 Share Posted July 18, 2018 On my orders page its says pending..is that the same for everybody? 0 Quote Link to comment Share on other sites More sharing options...
sovietpolarbear Posted July 18, 2018 Share Posted July 18, 2018 Where do I go to download the games I have purchased? 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted July 18, 2018 Share Posted July 18, 2018 (edited) 20 minutes ago, para said: On my orders page its says pending..is that the same for everybody? I am seeing that too 9 minutes ago, sovietpolarbear said: Where do I go to download the games I have purchased? It should be on the order page where the pending status is shown. Hummm I wonder if it is related... Edited to add - I'm reporting it now. Edited July 18, 2018 by IanL 1 Quote Link to comment Share on other sites More sharing options...
para Posted July 18, 2018 Share Posted July 18, 2018 Just now, IanL said: I am seeing that too It should be on the order page where the pending status is shown. Hummm I wonder if it is related... nothing there..no links, no titles of games purchased etc.. 0 Quote Link to comment Share on other sites More sharing options...
Lethaface Posted July 18, 2018 Share Posted July 18, 2018 7 minutes ago, para said: nothing there..no links, no titles of games purchased etc.. Yeah they acknowledged a problem with that, same for me: "Quick note... we are aware of problems with old orders not having the full data shown in My Orders. The data is definitely safe and sound, but there's something wrong with the display. New orders are fine. We'll get it fixed soon! 1 Quote Link to comment Share on other sites More sharing options...
para Posted July 18, 2018 Share Posted July 18, 2018 Just now, Lethaface said: Yeah they acknowledged a problem with that, same for me: "Quick note... we are aware of problems with old orders not having the full data shown in My Orders. The data is definitely safe and sound, but there's something wrong with the display. New orders are fine. We'll get it fixed soon! cheers 0 Quote Link to comment Share on other sites More sharing options...
JohnO Posted July 18, 2018 Share Posted July 18, 2018 just a heads-up on my problem, everything is working now, just had to be patience. 0 Quote Link to comment Share on other sites More sharing options...
Hister Posted July 18, 2018 Share Posted July 18, 2018 When I go on battlefront.com the old site opens. No new site in sight. 0 Quote Link to comment Share on other sites More sharing options...
Lethaface Posted July 18, 2018 Share Posted July 18, 2018 12 minutes ago, Hister said: When I go on battlefront.com the old site opens. No new site in sight. Than somehow your DNS didn't update yet, for which there might be various reasons. You can try changing your nameservers to 1.1.1.1, see https://1.1.1.1/. Google also has nameservers available if you don't mind them. Another option is to try to flushdns, but this will only work if the caching is local. The last option is to just wait, probably it will fix itself today or tomorrow. 0 Quote Link to comment Share on other sites More sharing options...
Jock Tamson Posted July 18, 2018 Share Posted July 18, 2018 Best way to do these migrations is to set up a proxy server on the new IP a few days before, stick it in front of the old site, and change the DNS. Then on switchover day you point the proxy server at the new website and everybody already has the new DNS record. 0 Quote Link to comment Share on other sites More sharing options...
Grim914 Posted July 19, 2018 Share Posted July 19, 2018 Anyone else having issues with buying upgrades? "There's been an error assigning activation code(s). Please contact Support to report the problem." is the error message I keep receiving once I attempt to complete my payment. 0 Quote Link to comment Share on other sites More sharing options...
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