Andy_101 Posted December 4, 2018 Share Posted December 4, 2018 Sorry to add to the issues. I have bought the upgrade. I used the activation code from my original purchase of Shock Force 1 complete bundle. It seems to have unlocked the base game and modules as the below picture shows, but ..... ..... then i get this message when trying to run the game. Can someone help me? Many thanks. A. Screenshot_2018-12-04_at_22.31.29_74.pdf 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted December 4, 2018 Share Posted December 4, 2018 1 minute ago, Andy_101 said: I have bought the upgrade. You also need to add the key you got from the new bundle. If I misunderstood or that doen't work you will need to open a ticket with support. 0 Quote Link to comment Share on other sites More sharing options...
IICptMillerII Posted December 4, 2018 Share Posted December 4, 2018 I just posted this over at Grogheads.com but I figured it might be helpful here as well:I just bought the big bundle upgrade and activated it without any issue. I'll try to be thorough here. I own Shock Force 1, the Marine Module, the NATO module, and the British module. I purchased them all online from the BFC website a few years back.I purchased the $35 USD big bundle upgrade, and received and activation key and a download link via email. I downloaded Shock Force 2 via the download link (I'm running Windows 10)After it had downloaded I extracted the zip file using 7zip to my desktop. From there I ran the installer. After installing the game, I used the 'Activate Product' shortcut, which brought up the activation window. I copied the license key provided in the email for the purchase of the big bundle (the upgrade for $35 USD) and hit activate. It activated successfully. (BFC Note... CptMiller had a CMSF2 key as a thanks for his video work. CMSF2 keys, from brand new purchases, do not require old CMSF1 keys like the Upgrades normally require)Then I launched Shock Force 2, and everything was activated and running. I scrolled through all of the individual scenario's to ensure that all the modules were activated, and I started the US Army campaign to insure I could actually start a battle. I believe I am good to go at this point. Unfortunately I do not know if/how this process is different if you did not purchase SF1 online or if you only have the base game and a single module. I can only speak from my own experience. Hopefully this helps those of you having some difficulty. If not, and you are really stuck, try the support desk. I've personally had to use the support desk on a few occasions, and every time they were exceptional in their service. One of the times occurred over Christmas, and I was very surprised to get a response on Christmas Day from the support desk to help resolve my issue, which was resolved in a matter of hours. 0 Quote Link to comment Share on other sites More sharing options...
Dynaman216 Posted December 4, 2018 Share Posted December 4, 2018 Up and running, had to go through the same process as CptMiller above. Keyed in all my keys including the patch 2.0 and now everything is up and running. CMSF2 with the latest engine updates is lots of fun. After playing around a bit I'll have to find some online opponents. Hopefully the 4.0 patches will be out soon for the other titles. as well. 0 Quote Link to comment Share on other sites More sharing options...
AttorneyAtWar Posted December 5, 2018 Share Posted December 5, 2018 Just to make sure I have this right: The Task Force Thunder and US Marine Campaigns are both updated but the rest aren't? 0 Quote Link to comment Share on other sites More sharing options...
z1812 Posted December 5, 2018 Share Posted December 5, 2018 (edited) Hi, good to know that CMSF2 is available. Strangely enough, I don't see an upgrade option on it's store page. I see everything else but for the upgrade. I just searched CMSF 2 upgrade and it took me to a page where I can order it. But it does not show on the games page. Edited December 5, 2018 by z1812 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted December 5, 2018 Share Posted December 5, 2018 (edited) 1 hour ago, z1812 said: Hi, good to know that CMSF2 is available. Strangely enough, I don't see an upgrade option on it's store page. I see everything else but for the upgrade. I just searched CMSF 2 upgrade and it took me to a page where I can order it. But it does not show on the games page. go to the upgrades section. Top item under games from the homepage Edited December 5, 2018 by sburke 0 Quote Link to comment Share on other sites More sharing options...
IICptMillerII Posted December 5, 2018 Share Posted December 5, 2018 Crap, turns out I confused myself and may have confused others as well. My activation is atypical and SHOULD NOT be used as a guide. If upgrading you DO need to enter your CMSF1 license key. My apologies. 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted December 5, 2018 Share Posted December 5, 2018 7 minutes ago, IICptMillerII said: Crap, turns out I confused myself and may have confused others as well. My activation is atypical and SHOULD NOT be used as a guide. If upgrading you DO need to enter your CMSF1 license key. My apologies. heh heh yeah I know what you did or at least why it worked. It is NOT the norm for sure. 0 Quote Link to comment Share on other sites More sharing options...
IICptMillerII Posted December 5, 2018 Share Posted December 5, 2018 30 minutes ago, sburke said: heh heh yeah I know what you did or at least why it worked. It is NOT the norm for sure. Total and complete brain fart on my part. I reported the post as it's past the editing period. Hopefully it gets deleted and doesn't confuse anyone else. Apologies again. 0 Quote Link to comment Share on other sites More sharing options...
z1812 Posted December 5, 2018 Share Posted December 5, 2018 3 hours ago, sburke said: go to the upgrades section. Top item under games from the homepage Thank you for the information! 0 Quote Link to comment Share on other sites More sharing options...
Aragorn2002 Posted December 5, 2018 Share Posted December 5, 2018 Okay, so let me get this straight. I have CMSF 1 installed, including all modules. Now I want to upgrade. so that means I must buy the CMSF 1 Big Bundle Upgrade ($ 35.00)? 0 Quote Link to comment Share on other sites More sharing options...
Mesquite55 Posted December 5, 2018 Share Posted December 5, 2018 HI I'm downloading the big upgrade at the moment...I have SF1 and all the modules. I don't have the activation code for SF1, but I do have all the codes for the the modules. If I remember right, when I've had issues in the past I was told all I had to do was enter the activation code for the module and didn't need the code for SF1. Is the is still the case or do you have to enter every code for SF1 and the modules? 1 Quote Link to comment Share on other sites More sharing options...
sburke Posted December 5, 2018 Share Posted December 5, 2018 6 minutes ago, Aragorn2002 said: Okay, so let me get this straight. I have CMSF 1 installed, including all modules. Now I want to upgrade. so that means I must buy the CMSF 1 Big Bundle Upgrade ($ 35.00)? Forget having CMSF1 installed. That is irrelevant. All that matters is that you own it. So go purchase the big bundle upgrade. Download the bundle Go to my accounts page and grab your CMSF1 activation code Your CMSF2 activation code comes in your email confirmation along with the DL link Run the CMSF upgrade installer (it is actually a full game installer, not really an upgrade) using the activation shortcut activate using your CMSF1 code using the activation shortcut activate using your CMSF2 code Launch game 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted December 5, 2018 Share Posted December 5, 2018 (edited) 49 minutes ago, Mesquite55 said: HI I'm downloading the big upgrade at the moment...I have SF1 and all the modules. I don't have the activation code for SF1, but I do have all the codes for the the modules. If I remember right, when I've had issues in the past I was told all I had to do was enter the activation code for the module and didn't need the code for SF1. Is the is still the case or do you have to enter every code for SF1 and the modules? Correct you can use the CMSF1 Marine module code, at least that is my understanding. If you do need to do each you'll find out quick enough if you don't see access to the Brit or NATO campaigns. Doh! See below for correction Edited December 5, 2018 by sburke 0 Quote Link to comment Share on other sites More sharing options...
Sakai007 Posted December 5, 2018 Share Posted December 5, 2018 (edited) Got home from work at 1030. Intalled CMSF2 at like 11, had to restart PC cause reasons, and then my game wouldn't activate properly cause I bought the CMSF + marines bundle back in the day. Entered a ticket and no less then TEN MINUTES later they had sorted me out, and I am up and running. BFC, well done! Edited December 5, 2018 by Sakai007 phrasing 2 Quote Link to comment Share on other sites More sharing options...
Battlefront.com Posted December 5, 2018 Author Share Posted December 5, 2018 4 hours ago, IICptMillerII said: Crap, turns out I confused myself and may have confused others as well. My activation is atypical and SHOULD NOT be used as a guide. If upgrading you DO need to enter your CMSF1 license key. My apologies. Your enthusiasm excuses the mistake and then some I made a notation in your original post. Note that your instructions are excellent in all other aspects. Also pretty much spot on for new CMSF2 purchases (i.e. not Upgrades), except that one doesn't have to use Activate New Products to launch the game. Though that does work, for sure. Steve 0 Quote Link to comment Share on other sites More sharing options...
Battlefront.com Posted December 5, 2018 Author Share Posted December 5, 2018 24 minutes ago, Sakai007 said: Got home from work at 1030. Intalled CMSF2 at like 11, had to restart PC cause reasons, and then my game wouldn't activate properly cause I bought the CMSF + marines bundle back in the day. Entered a ticket and no less then TEN MINUTES later they had sorted me out, and I am up and running. BFC, well done! Yeah, the export from the old license system FUBAR'd the CMSF/Marines Bundle keys. Only half the equation was exported. I have a support request into them to help me figure out what happened. I expect the Marines/British Bundle and 3 Module Bundle has similar problems. I expect to have it sorted out within a day or two as they tend to be fairly fast to respond. Until then, Help Desk is the solution. Steve 0 Quote Link to comment Share on other sites More sharing options...
Battlefront.com Posted December 5, 2018 Author Share Posted December 5, 2018 30 minutes ago, Mesquite55 said: HI I'm downloading the big upgrade at the moment...I have SF1 and all the modules. I don't have the activation code for SF1, but I do have all the codes for the the modules. If I remember right, when I've had issues in the past I was told all I had to do was enter the activation code for the module and didn't need the code for SF1. Is the is still the case or do you have to enter every code for SF1 and the modules? You do need to have a license key for CMSF Base Game, either stand alone, as part of a Bundle, or the Paradox Retail Upgrade. Though see previous comment about a temporary glitch affecting the Bundles which we have to manually fix at the moment. Steve 0 Quote Link to comment Share on other sites More sharing options...
Aragorn2002 Posted December 5, 2018 Share Posted December 5, 2018 30 minutes ago, sburke said: Forget having CMSF1 installed. That is irrelevant. All that matters is that you own it. So go purchase the big bundle upgrade. Download the bundle Go to my accounts page and grab your CMSF1 activation code Your CMSF2 activation code comes in your email confirmation along with the DL link Run the CMSF upgrade installer (it is actually a full game installer, not really an upgrade) using the activation shortcut activate using your CMSF1 code using the activation shortcut activate using your CMSF2 code Launch game Thank you for explaining. 0 Quote Link to comment Share on other sites More sharing options...
jpm224 Posted December 5, 2018 Share Posted December 5, 2018 (edited) Hi all, I am a CMSF1 owner looking for exactly what I need to do to purchase + install the SF2 upgrade. I currently own CMSF1 + Marines module. Do I need to purchase the CMSF2 Upgrade first ($15), then the Marines SF2 upgrade ($10) in order to have the 4.0 version of the content I own? I do not have CMSF1 currently installed on my computer. Do I need to install this first, then run the upgrade for CMSF2 base game, followed by CMSF2 Marines upgrade? Edited December 5, 2018 by jpm224 0 Quote Link to comment Share on other sites More sharing options...
Battlefront.com Posted December 5, 2018 Author Share Posted December 5, 2018 1 minute ago, jpm224 said: Hi all, I am a SF1 owner looking for exactly what I need to do to purchase + install the SF2 upgrade. I currently own CMSF1 + Marines module. Do I need to purchase the CMSF2 Upgrade first ($15), then the Marines SF2 upgrade ($10) in order to have the 4.0 version of the content I own? Yes, though you can purchase both at the same time and enter the license keys in any order after installing. Just use Activate New Products for each successive license key (you should enter 3) and you should be all set. UNLESS you own the CMSF1/Marines Bundle. There is a temporary issue with the old CMSF1 Bundles not exporting out of the old licensing system as they should. We're working on a fix, but until then you can contact the Help Desk to get fixed up. 1 minute ago, jpm224 said: I do not have CMSF1 currently installed on my computer. Do I need to install this first, then run the upgrade for CMSF2 base game, followed by CMSF2 Marines upgrade? The new installer is 100% complete and doesn't require anything other than the CMSF1 license keys. Having CMSF1 installed or not makes no difference. Steve 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted December 5, 2018 Share Posted December 5, 2018 (edited) Ninja'd by Steve and it is 1 am his time, I have no excuse Edited December 5, 2018 by sburke 0 Quote Link to comment Share on other sites More sharing options...
jpm224 Posted December 5, 2018 Share Posted December 5, 2018 (edited) Thanks Steve, I did purchase the CMSF1 + Marines bundle, so I guess I should hold off until those issues are resolved? Edited December 5, 2018 by jpm224 0 Quote Link to comment Share on other sites More sharing options...
homewrecker Posted December 5, 2018 Share Posted December 5, 2018 (edited) Just bought the big bundle upgrade, annnnnnddddd wont get to enjoy it for a week or so. Seems to always work this Way. Excited nonetheless. Liked what y'all did there with the subtle release. Edited December 5, 2018 by homewrecker 0 Quote Link to comment Share on other sites More sharing options...
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