stikkypixie Posted October 17, 2018 Share Posted October 17, 2018 I was playing around with the demo and it crashed on me. Is there anyway to retrieve useful information to debug this problem? 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted October 17, 2018 Share Posted October 17, 2018 Likely not. The best thing for you to do (and anyone else reading this) is think about what you were doing when it crashed and see if you can get it to happen again. If you can write down repeatable steps then other will be able to verify and figure out what is up. 0 Quote Link to comment Share on other sites More sharing options...
Chops Posted October 18, 2018 Share Posted October 18, 2018 Demo crashed on me twice while playing the training mission. Installed on updated Windows 10, with demo installation in a non-standard directory. However, it was installed in the same way as other CM games and they do not crash. Game locked up while watching the action, and then completely closed after a few minutes. 0 Quote Link to comment Share on other sites More sharing options...
Battlefront.com Posted October 18, 2018 Share Posted October 18, 2018 Odd! It is possible that there's something strange about the Demo that could cause crashing. In order to keep the demo small Charles manually rips out all resources that aren't needed by the included scenarios. This is a delicate process and sometimes he pulls something that he shouldn't have. In fact, we know for sure that happened and earlier today I swapped out the Demos with new ones. If you can, try downloading again and seeing if the new version clears things up for you. Steve 0 Quote Link to comment Share on other sites More sharing options...
Chops Posted October 18, 2018 Share Posted October 18, 2018 Thank you Steve, will do. Game crashes are certainly not something that have been an issue for me in the past with Battlefront products. 0 Quote Link to comment Share on other sites More sharing options...
aleader Posted October 19, 2018 Share Posted October 19, 2018 7 hours ago, Chops said: Demo crashed on me twice while playing the training mission. Installed on updated Windows 10, with demo installation in a non-standard directory. However, it was installed in the same way as other CM games and they do not crash. Game locked up while watching the action, and then completely closed after a few minutes. Same here, except I'm on Windows 7. I downloaded the demo at noon today (central time). Has it been fixed since then? 0 Quote Link to comment Share on other sites More sharing options...
Sprint31 Posted October 19, 2018 Share Posted October 19, 2018 8 minutes ago, aleader said: Same here, except I'm on Windows 7. I downloaded the demo at noon today (central time). Has it been fixed since then? Yes. 0 Quote Link to comment Share on other sites More sharing options...
aleader Posted October 19, 2018 Share Posted October 19, 2018 19 minutes ago, Sprint31 said: Yes. Well, I checked and the download says modified at 9:03 this morning. I'm not sure what timezone that is, but I'm assuming my noon download would already be the new version. 0 Quote Link to comment Share on other sites More sharing options...
Battlefront.com Posted October 19, 2018 Share Posted October 19, 2018 Yup, your download appears to be the revised one. As you say, crashing is a rare thing for CM. The crashes are happening during turn playback only? Steve 0 Quote Link to comment Share on other sites More sharing options...
aleader Posted October 19, 2018 Share Posted October 19, 2018 I'll try a few different battles tomorrow and see what happens. I uninstalled and re-downloaded, so I'll see if that makes any difference. 0 Quote Link to comment Share on other sites More sharing options...
stikkypixie Posted October 19, 2018 Author Share Posted October 19, 2018 I downloaded the new demo and I still experienced a crash. Both crashes happened in training scenario as I was nearing the end of the scenario. 0 Quote Link to comment Share on other sites More sharing options...
db_zero Posted October 19, 2018 Share Posted October 19, 2018 (edited) CM games are very stable in my experience but I do occasionally get kicked out of Black Sea from time to time. Im playing then next thing I know I’m back in the Windows desktop. Happens very infrequently. i just make sure to save my game at intervals So far the demo has been stable. Edited October 19, 2018 by db_zero 0 Quote Link to comment Share on other sites More sharing options...
Sgt_Grunt Posted October 20, 2018 Share Posted October 20, 2018 (edited) Demo crashed on me also, this was from a save of Alamo. Crashed after action phase when clicked on the red button. I am running a Mac. Edit I had changed the setting to best in the options, setting them back to balanced stopped the crash. Edited October 20, 2018 by Sgt_Grunt 0 Quote Link to comment Share on other sites More sharing options...
aleader Posted October 20, 2018 Share Posted October 20, 2018 4 hours ago, Sgt_Grunt said: Demo crashed on me also, this was from a save of Alamo. Crashed after action phase when clicked on the red button. I am running a Mac. Edit I had changed the setting to best in the options, setting them back to balanced stopped the crash. That's when mine has been crashing too, after the action phase. Worse on the tutorial mission. I don't think I've ever had a crash in a CM game before. 0 Quote Link to comment Share on other sites More sharing options...
AlexUK Posted October 20, 2018 Share Posted October 20, 2018 Crashed on Alamo, running on a Mac. It would have been the original demo (not sure Mac version has been updated?) 0 Quote Link to comment Share on other sites More sharing options...
stikkypixie Posted October 20, 2018 Author Share Posted October 20, 2018 I have now experienced the crash in CMBS. I'll try lowering my settings to see if it helps. 0 Quote Link to comment Share on other sites More sharing options...
Ultradave Posted October 20, 2018 Share Posted October 20, 2018 4 hours ago, AlexUK said: Crashed on Alamo, running on a Mac. It would have been the original demo (not sure Mac version has been updated?) Can you give any more details? What was going on? I've run through the Training Scenario a few times and tried every combination of save game, resume, quit, resume saved game, and it has never crashed. In fact, the beta or demo hasn't crashed on me for many versions. For reference I have a MacBook Pro, early 2015, OS X 10.14 Mojave. No issues with upgrading to Mojave. 0 Quote Link to comment Share on other sites More sharing options...
aleader Posted October 21, 2018 Share Posted October 21, 2018 (edited) Very random for me (turn and situation-wise), but always at the end of playback, and only on the tutorial mission, but I've only played that and the Alamo battle thus far. Edited October 21, 2018 by aleader 0 Quote Link to comment Share on other sites More sharing options...
37mm Posted October 21, 2018 Share Posted October 21, 2018 On 10/17/2018 at 3:03 PM, stikkypixie said: I was playing around with the demo and it crashed on me. Is there anyway to retrieve useful information to debug this problem? Don't play "around" it... play with it. 0 Quote Link to comment Share on other sites More sharing options...
Lille Fiskerby Posted October 21, 2018 Share Posted October 21, 2018 Playing the Alamo scenario in WeGo, the game crashes after 10 minutes and in the same scenario infantry can move through barb-wire. I have played the Willcox and USMC scenarios in WeGo without problems. 0 Quote Link to comment Share on other sites More sharing options...
AlexUK Posted October 21, 2018 Share Posted October 21, 2018 10 hours ago, Ultradave said: Can you give any more details? What was going on? I've run through the Training Scenario a few times and tried every combination of save game, resume, quit, resume saved game, and it has never crashed. In fact, the beta or demo hasn't crashed on me for many versions. For reference I have a MacBook Pro, early 2015, OS X 10.14 Mojave. No issues with upgrading to Mojave. I can't remember when it was. I played Alamo again, and it crashed again after about 10 turns, on playback. MacBook Pro (15-inch, Mid 2009) NVIDIA GeForce 9600M GT 256 MB 2.66 GHz Intel Core 2 Duo 0 Quote Link to comment Share on other sites More sharing options...
Howler Posted October 21, 2018 Share Posted October 21, 2018 3 hours ago, AlexUK said: I can't remember when it was. I played Alamo again, and it crashed again after about 10 turns, on playback. MacBook Pro (15-inch, Mid 2009) NVIDIA GeForce 9600M GT 256 MB 2.66 GHz Intel Core 2 Duo Same here. On turn 10 playback. Win7 + Radeon HD7800 video. While CMBN (Bundle) and CMBS have never crashed. Applying the updated demo build hasn't corrected. I'll try replaying from scratch using the refreshed demo. 0 Quote Link to comment Share on other sites More sharing options...
AlexUK Posted October 21, 2018 Share Posted October 21, 2018 Ran Alamo again, crashed when I hit the button after replay about ten turns in, I just heard the re-inforcement radio squelch as it crashed. 0 Quote Link to comment Share on other sites More sharing options...
Ultradave Posted October 21, 2018 Share Posted October 21, 2018 Thanks. Happens for me too, with both the Demo scenario and the full game Alamo. 0 Quote Link to comment Share on other sites More sharing options...
AlexUK Posted October 21, 2018 Share Posted October 21, 2018 Good to know it isn’t because of the age of my machine! 0 Quote Link to comment Share on other sites More sharing options...
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