professionalXMAZ Posted August 19, 2018 Share Posted August 19, 2018 Hi guys, can't believe I just discovered this series. I'd like to buy CMRT - I'm overseas for a while with my mac laptop and have a pc at home. When you check out to purchase the game, it directs you to select a version. But on the front page it says: all games include free, unlimited downloading for both Windows and MacOS Which is it? 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted August 19, 2018 Share Posted August 19, 2018 @Buzzwould have more practical knowledge answering your question on this. 1 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted August 19, 2018 Share Posted August 19, 2018 Not sure if the asking you to pick upon purchase is expected behaviour, we can check, but once purchased you can download and activate on either or both. 1 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted August 19, 2018 Share Posted August 19, 2018 Check out the third screenshot on this post: Pick Mac or Windows... 1 Quote Link to comment Share on other sites More sharing options...
professionalXMAZ Posted August 19, 2018 Author Share Posted August 19, 2018 @IanL thanks! 0 Quote Link to comment Share on other sites More sharing options...
Heirloom_Tomato Posted August 19, 2018 Share Posted August 19, 2018 @professionalXMAZ out of curiosity, how did you discover this series? 0 Quote Link to comment Share on other sites More sharing options...
professionalXMAZ Posted August 19, 2018 Author Share Posted August 19, 2018 @Heirloom_Tomato If I remember right, I saw a wargamer.com article about the pre-order for SF2 on reddit. It's kinda disappointing because I've been playing graviteam games for a while and never saw any ads or content that I can remember - but I think I'll prefer this since it has wego and multiplayer. 0 Quote Link to comment Share on other sites More sharing options...
LongLeftFlank Posted September 22, 2018 Share Posted September 22, 2018 So I finally got enough time to dig up my BFC account with my CMBN info and download keys. I can see both Pc and Mac options for CW, but the base game file only offers me a PC file. The only CM capable machine I have now is a Mac. Do I need to rebuy the base game or do I open a help ticket? 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted September 22, 2018 Share Posted September 22, 2018 53 minutes ago, LongLeftFlank said: Do I need to rebuy the base game or do I open a help ticket? No. You should be able to choose your platform now. If you cannot find the link I would ask support. You are allowed to get the Mac version. 1 Quote Link to comment Share on other sites More sharing options...
LongLeftFlank Posted September 29, 2018 Share Posted September 29, 2018 (edited) On 9/22/2018 at 11:11 PM, LongLeftFlank said: So I finally got enough time to dig up my BFC account with my CMBN info and download keys. I can see both Pc and Mac options for CW, but the base game file only offers me a PC file. The only CM capable machine I have now is a Mac. Do I need to rebuy the base game or do I open a help ticket? @Elvis advised me via helpdesk to just buy the 3.0 upgrade, which I've now done (DL only). But the order shows Pending and there's no download link, only the activation code. I will need the "Full" DL. Does the link appear in due course, and how long does it take? EDIT: never mind, link was in the email confirmation though not in my online account. All good now. Downloading. Edited September 29, 2018 by LongLeftFlank 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted September 29, 2018 Share Posted September 29, 2018 1 hour ago, LongLeftFlank said: @Elvis EDIT: never mind, link was in the email confirmation though not in my online account. All good now. Downloading. But that is not the way it should be. Your order should have a download link in there somewhere. I would suggerst reporting that to the help desk 0 Quote Link to comment Share on other sites More sharing options...
JoMac Posted September 29, 2018 Share Posted September 29, 2018 Yeah, I'm guessing for some, that the New Site still has an issue of not showing the Download Link in the Online Account. 0 Quote Link to comment Share on other sites More sharing options...
LongLeftFlank Posted September 29, 2018 Share Posted September 29, 2018 55 minutes ago, IanL said: But that is not the way it should be. Your order should have a download link in there somewhere. I would suggerst reporting that to the help desk I have now downloaded and installed the game using the full install Mac file at the link, all dandy. But now the popup is rejecting the 32 digit "activation code" that came with my order. I have now tried both the 3.0 code and the original 1.0 code multiple times, incredibly aggravating. Copy paste and manual entry, nothing works. Plus the popup screen uses a different term "license key", while in the helpdesk FAQ "activation code" is given a different meaning altogether (a 20 digit code used in offline manual activation). WTF? No wonder people loathe this system. BFC needs to make these instructions crystal clear. I have now wasted my rare gaming evening struggling with this nonsense. 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted September 29, 2018 Share Posted September 29, 2018 Activation code and license key are the same thing. Yes, unclear instructions suck. A lot of the time during reviewing stuff like this it is easy to miss. This kind of experience is *the* problem with licensing systems - legitimate customers are inconvenienced. I hate that and have argued for dropping such things at every company I have worked at. But they never have At any rate support will get you on track. They are very good at trouble shooting that stuff. 0 Quote Link to comment Share on other sites More sharing options...
LongLeftFlank Posted September 29, 2018 Share Posted September 29, 2018 (edited) Yup Elvis is trying to help me out. Hoping I can at least get it up and running before I crash (it's 2220 here in Manila). No gaming tonight alas. Edit: aaaand, I broke the mojo helpdesk. Sorry, Elvis. Edited September 29, 2018 by LongLeftFlank 0 Quote Link to comment Share on other sites More sharing options...
JoMac Posted September 30, 2018 Share Posted September 30, 2018 (edited) Hey LLF, have you also tried using the 'Activation New products' Icon ?...I wonder if this will make any difference compared to using the Activation Code that came with product. Edited September 30, 2018 by JoMc67 0 Quote Link to comment Share on other sites More sharing options...
LongLeftFlank Posted September 30, 2018 Share Posted September 30, 2018 I'm on a Mac. But running the shell script via the terminal delivers the same result ("invalid serial number") as simply opening the game exe, which merely triggers the same script. Thanks for caring though. Elvis is still trying to help me out, good service. 0 Quote Link to comment Share on other sites More sharing options...
LongLeftFlank Posted October 9, 2018 Share Posted October 9, 2018 @Elvis closed this out for me. It seems my activation codes for BN and CW were made for a Windows install and needed a small tweak by him to work on a Mac 3.0 upgrade installation. So all's well that ends well. 0 Quote Link to comment Share on other sites More sharing options...
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