Moon
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Posts posted by Moon
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There is a Marines+British bundle download available for those who purchase it.
Re: downloads. We do not offer digital storage for the games you buy. Keep that in mind, because your download ability will expire after 365 days and/or 10 downloads. You really should download once and then make a local copy (e.g. burn to disc) of the setup files because you will not be able to re-download for ever.
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The screens are as big as you made them.
Not sure what's going on but have you tried rebooting Windows and then re-running the patch yet? If that doesn't work, uninstall and reinstall from scratch.
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No, we have no plans to change to any other DRM at the moment. eLicense is hands-down the best system out there. It's effective in doing what it does (which is only one thing: enforce our End User License Agreement by allowing you two concurrent installations of a game you buy), it's not doing anything behind your back, and it gives you, the customer, full control. There are no restrictions on where you can install and plan, you can move your game around anywhere you want, and your key never expires.
There are only two problems people have with it:
a) the DRM haters don't want any DRM. Usually based on false assumptions or bad experiences with other DRMs not related to eLicense at all.
user-error. eLicense puts the responsibility in your lap as the customer, to unlicense your games (although we can reset them), to not lose your key (although we can dig them out) etc. Some people seem to not like that. For me personally, I'd prefer that any day of the week over a Trojan Horse like some other systems out there.Martin
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This error (0xc00000005) is very typical for a DEP error. Please follow the steps outlined in the Knowledgebase at www.battlefront.com/helpdesk under the eLicense category. You have to exclud eos.exe from your game folder and runservice.exe from the C:\Windows folder.
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Yes, a release demo is planned for next week. It will not be any different than the current beta demo with two obvious differences:
- no hard expiry date
- features will include the 1.196 release version updates
As I said, we plan to release it next week (the beta demos expire 12/1)
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The add-on is fine, it's the bundle where they are missing :-/ Sometimes you miss the most obvious things in QA...
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If that is the case, then EoS might have an image problem. I say might, because the thought of a new Empire game was what sold me in the first place.
Anyway, EoS is so much more due to it's modability. The potential looks staggering and I'm really looking forward to start digging into the core of the game!
Heh, I was just going to say a similar thing... "a modernized redone Empire Deluxe" may not be a bad thing. I know I have been looking for something like that myself (man, how many countless sleepless nights did I spend with the original Empire games in my youth...) and the free versions out there never really grabbed me. Atomicboy Software really managed to take a whole fresh look at this, kept enough of the original idea, but added so much more (especially in terms of moddability but also multiplayer and community functions) that this is a whole another ballgame now. FAR from a "remake".
What's more, and this is touching upon the price thing: the game provides endless replayability with all the massive community and MP features. The price is, IMHO, way more than justified. If I didn't already have a copy
I know I would have been one of the first pre-order customers anyway... -
Uh oh... looks like the standalones are missing from the (download only) bundle :-( We'll release a hotfix asap. Hardgoods customers will have them on disc, however.
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Glad to hear it's working. Here you have proof that DEP is highly buggy on some CPUs (it's a CPU hardware function). Why it would trigger Marines and not the others (which are identical) will always remain the mistery of hardware manufacturers
(luckily, newer PCs we're seeing rarely seem to have this problem anymore, it was most prevalent when DEP was newly introduced a couple of year ago) -
Install base game, then marines module, then british module, then 1.21 patch. You do not need the in-between steps of patching.
If UAC is off then there is no option to "Run as admin". So it can't be both. Shut down UAC, shut down your AV, reboot your PC and check if the service is running.
LicCtrl is not uninstalled together with the games. You can manually uninstall it, there is an article on how to do it in our Knowledgebase. You know, you could try that, and when you reinstall the games, it will be re-installed, too. It may "remove" any persistant blocks by your security stuff. Or, in fact, if it is somehow corrupt, it will repair that, too.
BTW, I am suspecting your Anti-virus program. That's what it usually boils down to if people have weird issues like yours. Some AV programs "appear" to be off, but they aren't, and keep blocking stuff, and you need to reboot *without* them in order to really shut them off. (I wish AV makers would tell people more about the stuff they're installing)
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You don't mention the most important thing I asked twice: are you running with full administrator rights? Please right-click on the CM Shock Force.exe, select Properties, and make sure you have it set to "Run as admin". To go sure, do the same for any Module.exe files you have in the Modules folder.
Or switch off UAC under Windows Vista or 7.
If it's still being blocked, then it's the Anti-virus software. Check your AV software docs for how to set exceptions, and exclude CMSF. Ideally, you can exclude the entire directory. *May* have to exclude runservice.exe from your C:\Windows folder, too.
Martin
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It's not failing... it's being made to fail by one of the security settings I mentioned above. You HAVE to be running with full admin rights (at least for the very first time you launch the game). Another thing you can try is to disable your firewall (but for some, you need to read their manual how to disable them properly).
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No. The manual is worked into the game itself (it's in the demo already), and easy to access from within the game.
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Yes, your Windows security settings are preventing the game from launching. This could be either:
- UAC (user access control). You need to set the Properties of the game executables to "run as admin)
- your anti-virus/firewall program. You may have to set exceptions to leave the game alone (exclude folders and or exe files)
- (rare) DEP (data execution prevention. We have a couple of articles about this in our Knowledge Base at www.battlefront.com/helpdesk
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No, the eLicense key transfer is instantaneous, there is no delay. Perhaps you fatfingered the key when typing it in?
Seeing as you seem to have typed in 45 characters at first (our keys are never longer than 32 by the way), that seems like the most likely explanation. -
Yes, basically that's right. Don't change just the shortcut but the actual executable file that is inside the installed game folder. Check the Windows manual/help file for details about UAC.
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Yes. It's your Vista security stuff.
As with all our games, you need to run them for the first time with full admin rights. This includes "Run as administrator" from the Properties menu. Or you can switch off User Access Control (UAC) entirely, too. Personally I find it doesn't do anything other than annoy me from time to time.
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I am pretty sure that Brit will post his usual update sometime today.
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The solution is the same as described for the gentleman above
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Ah yes, forgot about... duh... if you get a flat out crash, in fact mods are the most likely reason. It's been a LONG while since the game itself had any crashes.
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I just spoke with eLicense and they are contacting the developers of these packages to make sure they remove the "false positives" and also with tips how to avoid triggering them in the first place.
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It's the right patch. Have you selected the correct location to install the patch? Are you running with full administrator rights? Is there any specific error message?
I would suggest to submit a support ticket at www.battlefront.com/helpdesk with your system specs.
Martin
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Yes, Javolenus, the AV software is the issue. They are mistaking the encryption of the exe for malware.
What I did in AVG:
- set exception for certain folders and/or files
- disable Heuristics scans (that's the most important one, since there is no "known virus" at work here, your AV is "guessing")
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Cantona66, I don't think your reupload worked. For some reason there is a persistant EOF (end of file) error with the file you're trying to upload. Perhaps it's too close to the limit, or it may have to do with the file data or your upload. Are you actually getting a "successfully uploaded" message when you're uploading the file?
I would suggest to create a 2-part archive and try again. I don't think the file on the repository now works.
user-error. eLicense puts the responsibility in your lap as the customer, to unlicense your games (although we can reset them), to not lose your key (although we can dig them out) etc. Some people seem to not like that. For me personally, I'd prefer that any day of the week over a Trojan Horse like some other systems out there.
I know I would have been one of the first pre-order customers anyway...
Theatre of War - Install Problem
in Theatre of War Tech Support Forum
Posted
Defective disc maybe? Please contact Kalypso support.
Martin