ShooterSix Posted January 30, 2015 Share Posted January 30, 2015 Hello, I accidently bought the Mac version of Black Sea when I have Windows 7 64 bit. I immediately caught it, and purchased the PC version too. I politely requested they refund the Mac version, don't ship it, and remove it from my account since I caught it within 5 minutes of the transaction. Is this something they will do? Or am I screwed? Thanks! 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted January 30, 2015 Share Posted January 30, 2015 The software doesn't do anything without the license so I doubt you are screwed, but this isn't the place you will get an answer. If you don't already have a helpdesk ticket, open one. 0 Quote Link to comment Share on other sites More sharing options...
AkumaSD Posted January 30, 2015 Share Posted January 30, 2015 You might have an easier time contacting sales@battlefront.com. Good luck! 0 Quote Link to comment Share on other sites More sharing options...
LUCASWILLEN05 Posted January 30, 2015 Share Posted January 30, 2015 Shooter Six You are a wally! 1 As Akuma SD suggested you should contact BF Sales Support 2 I sugges you might want to visit SpecSavers and get your eyesight checked as it clearly states MAC next to he version intended for MACS! I also hope you are NOT in charge of nuclear weapons/a nuclear submarine as you may have been a little too hasty in pressing the button! You might abolish Russia before anyone can say SIOP and thn none of us would be able to play the game or anything else! 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted January 30, 2015 Share Posted January 30, 2015 sales support is likely to get less attention today than the help desk. Steve etal are much more likely to get word of your problem at the help desk faster, but you can do both. 1 Quote Link to comment Share on other sites More sharing options...
BFCElvis Posted January 30, 2015 Share Posted January 30, 2015 Hello, I accidently bought the Mac version of Black Sea when I have Windows 7 64 bit. I immediately caught it, and purchased the PC version too. I politely requested they refund the Mac version, don't ship it, and remove it from my account since I caught it within 5 minutes of the transaction. Is this something they will do? Or am I screwed? Thanks! I've gotten a couple of these tickets so far. If you were one of them, please go into your ticket and give the information for both purchases. Neither of the tickets that I received mentioned that they had repurchased the correct version, in addition to buying the wrong one. We handle these differently. 1 Quote Link to comment Share on other sites More sharing options...
ShooterSix Posted January 30, 2015 Author Share Posted January 30, 2015 Just sent it in Elvis, I might have submitted my first ticket elsewhere, the layout was different. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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