Moon
-
Posts
10,042 -
Joined
-
Last visited
Posts posted by Moon
-
-
The Repository will require a bunch of recoding done to it to work on our shiny new server. This will take time. I'm hoping that we can enable it sometime next week.
Martin
-
+1 , but usually I get mail from your address sales ....
That was until we changed servers most likely. With the new server comes a new mail server. If your email provider is set up to do greylisting, then this may slow down delivery of emails for a little time initially, because our new send-from location does not fit the "greylisting pattern" anymore. This will normally resolve itself within 24-48 hours. Our mail server is set up to handle greylisting. Sorry for the delay, but the best way to get this resolved is let the two servers do it between themselves. I am sure you'll get the email within a day.
Martin
-
Are you sure those were actual viruses and not fakes? I am asking because there is a nasty "virus" out there that fakes a lot of viruses in order to get you to buy their "anti-virus solution". Google "Windows Vista Internet Security" or something like that. It doesn't really do much to your system as such, but it's nasty to get it removed and it does take over control because it essentially restarts whenever your want to run anything on your PC.
-
Gmail for instance doesn't allow exe files, and iirc I have that account given to Battlefront.
I was surprised when I saw your site down, hope you fix everything soon.
Bty when I got to your site and said it was under mantainance it asked for the username and password, I didn't dare introducing mine, that was yesterday march 24th.
Yes, this was intended by us. We needed to exclude public access to the site while working on, configuring and debugging it. This will in fact probably happen several more times today.
-
We have some clues where it originated from, but I won't go into details here.
-
Update: The reformat worked and I can no longer find any traces of the virus on my computer. yay! ^^
I'll probably avoid using my computer when I'm tired enough to open strange links in a mail without thinking twice.
Glad to hear that it worked. Sorry for the problems this caused. We'll try to make up for it
-
For future reference, would BF ever send anything like this in Emails?
No, not ever. For one, sending exe files in an email is a bad bad idea in the first place. Exe files get scanned and stripped by many email clients out there, even if there is no detectable virus in them.
-
Hi Gian,
orders for European customers are shipped out of Germany (everyone else is getting theirs from our main warehouse in Maine, USA). The Deutsche Post is usually very quick and efficient. However, for pre-orders, an order status can sometimes appear as "shipped" a day or two before the goods actually leave the warehouse. This is because the status is changed as the order is processed, but the physical handoff to the post office is then done once everything is assembled. So it's not entirely unusual that it may take a few days longer than for orders for a product that is already in regular sale.
Sorry for the delay, and thanks for the patience
-
The file is not accessible anymore (it was only for about an hour).
Martin
-
Sorry to hear that, Gooring :-(
-
I'm no expert but I believe that headers can be faked, too. However, like I said, we're investigating.
-
Yes, same here.
I get a nice e-mail from newsletter@battlefront.com about a client, and I go to the link which downloads a file from the repository which sets off my virus checkers, which give me the following alarming message:
"C:\Users\HP\AppData\Local\Temp\gsdcak.exe";"Trojan horse Downloader. Generic9. BFTQ"; "Infected"
"C:\Users\HP\AppData\Local\Temp\nnae.exe";"Trojan horse Cryptic.CH";"Infected"
"C:\Users\HP\AppData\Local\Temp\oeqvorps.exe";"Trojan horse Crypt.QOA";"Infected"
What gives?
That email does not originate from us. It's easy to fake a sender address unfortunately
-
DO NOT USE THIS FILE. It is not legit. The main page has been infected by code injection. We are resolving the issue.
-
Yes, the main page was infected by code injection. Whatever you do, DO NOT EXECUTE THIS CLIENT. It is not from Battlefront.com. We are working on resolving the issue.
-
Actually, I'm going to close down the other thread. 300 posts is a good rule of thumb for ANY thread.
Martin
-
No, there shouldn't be any problem with installing two TOW games next to each other. Are you sure that TOW2 Africa isn't still installed on your PC? You may have not uninstalled it properly?
-
Konyo, we do not provide support for the polish version of this game. Please contact 1cpublishing EU.
Martin
-
Also when do you think the game manuals will be coming in. PS i live in calgary
We have no outstanding orders pending, which means that everything was shipped over the course of the last days (pre-orders went out last week). So it's really up to the USPS and the Canadian Customs now.
BTW, it's not just the game manuals shipping, but the whole box with CD and manual.
Martin
-
But I thought we were supposed to be getting a 'exclusive' and limited edition printed manual. By that, I had expected a decent manual like what has been seen before. Not 20 pages. That's the reason I paid extra! I feel a bit cheated by this.
Understood, and as I said earlier in this thread:
Sorry to hear that you guys feel "cheated". It certainly wasn't our intention to mislead anyone. Unlike previous manuals which were designed by us, the print and PDF versions were supplied by 1C this time around. Not that it makes any difference of course.We have learned from the last "misunderstanding" about physical goods (where people complained that the CM British Forces module came without a manual) and added an info bar to each product page since then, to make it more clear what is and what isn't included. I guess we're going to add page counts for the next releases.
Martin
-
Well, I for one feel better now knowing that it was our fault all along. Thanks for the clarification?
Did anyone else see a reduced price now that BFC isn't doing manuals? I thought I paid full price. Weird.
You're welcome.
We are not "not doing manuals". Not sure where you got that from. The cost to print a small run of a short manual is about the same as the cost to print a large (several thousand copies large) run of a bigger manual. You're paying the same price because it costs us the same amount of money. Not weird at all but logical.
-
Perhaps, simply if the manual in the box isn't the pdf manual, then it shouldn't be advertised as manual...make sense?
Not really. The 20 page printed manual is a portion of the manual that is on PDF. The PDF manual (and the accompanying other manuals for the editors for example) are all "manuals" in their own right. But we'll make it more clear in the future how much of it is printed, as I said.
-
PS. Just so there is no misunderstanding... that SC2 Blitzkrieg manual is out of print. The current version of the game comes with no printed manual at all.
-
Thomm, it's more or less a matter of how many people are willing to pay extra for this kind of manual. We're certainly willing to design and print it, but if the majority of people then decides to "download only", it's simply not sustainable.
I would hope that for big releases such as the upcoming CM Normandy we're going to get the critical mass of people interested to make one of those monster manuals again
Right now the info icons on the product pages say simply "Manual yes" and "Manual no". We'll add "abbreviated" or something like that to distinguish it from a big size manual I think.
-
I've just been looking at the manual for SC2 Blitzkreig -- nice job, that one!
Yes, it was. This type of manual comes from a time when digital delivery represented about 10% of the games we sell. It was possible then to do large enough print runs to make these large manuals without having them cost $10 a piece.
This time has gone. Customers have voted (and are voting daily) with their $, and they are telling us that the majority want a download only. This means that the cost for printing has gone up as the print runs have shrunk, increasing the cost per copy beyond what would be sustainable to produce these huge books.
If the trend continues, at some point there will be no printed manuals at all anymore, I'm afraid to say.
For everyone complaining here about the manual, there are 10 people complaining about the Shipping&Handling and the extra $10 for "download&mail delivery". Sometimes, there are people that complain about both
Paypal
in Strategic Command - GLOBAL CONFLICT
Posted
Yes, it will come back eventually. We have disabled it taking the opportunity to upgrade it to the latest Paypal API.