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CMBN issue on Apple Mac Store still not resolved after all these years?


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Nowadays I do not post on forums much unless a point really concerns me and this whole issue with CMBN on the Apple Mac Store is one that raises major concern.

 

I see that CBMN is still at version 1.10 through the Apple Mac Store and the incompatibility of upgrades to version 3.xx has still not been resolved. I also see that the CMBN expansions for the Apple Mac Store CMBN version do not exist. This is an issue that has years of history.

 

I purchased CMBN on both the PC and the Mac (Apple Mac Store) both in 2012 with the goal of having the same experience of the same software on both platforms.

 

The product is still available on the Apple Mac Store today, years later for $39.95 with no indication in the information text of the subtle but significant difference in available versions. Why?

 

I find it hard to understand that even if Apple are a pain to work with, the information text could not at least have been updated to reflect the difference between the Apple Mac Store and the Battlefront.com versions in all these years.

 

Apple may be difficult to work with but I assume that Battlefront did not hand over all rights of ownership to the CMBN IP on the Apple Mac Store to the point that the information text could not be updated to make potential purchasers aware. Even if Apple and Battlefront have fallen out with each other, it should not stop the information text from being updated.

 

If it is the case that Battlefront has tried to update the information text on the Apple Mac Store to make potential customers aware and that Apple have stopped them, maybe it is time to pull the product from the Apple Mac Store. In light of Battlefront not offering to Apple/Battlefront customers a means of converting to a Battlefront version of the Mac CMBN, it only adds to the justification to pull it (for new customers)  from the Apple Mac Store and avoid future customers the same issue.

 

I can only guess that real world sales of the Apple App Store version of CMBN still bring in too much money for Battlefront to consider pulling it.

 

As for the significant information regarding the different versions of the Mac CMBN versions, it comes down to paying customers of Battlefront products to post warnings of this issue in the Customer Rating section of the product page on the Apple Mac Store, while Apple and Battlefront seem to not bother. Someone is dropping the ball!!

 

This issue seems to have be going on for years and is still not resolved. Many a post over those years by Battlefront representatives but effectively nothing changed. That is a issue for concern.

 

Someone at Battlefront decided to put CMBN up for sale on the Apple Mac Store but not to follow through with the support it needs such as preparing patches, etc. to suit the Apple Mac Store model.. Even Value places this issue on games developers who sell through Steam and the vast majority of those seem to update their games fine.

 

If Apple are making it impossible as some Battlefront posts seem to indicate, then just pull the product to protect future potential customers. Just to leave an old version on the Apple Mac Store for new customers while non-Apple Mac Store customers can upgrade to the latest version just seems wrong.

 

It would be nice to hear from a representative of Battlefront as to the reasoning for the information text not having at least been updated over all these years to advise potential customers about this subtle but significant point. 

 

Regards

 

 

Software License purchaser for:

 

Combat Mission Battle for Normandy (PC) since April 2012

Combat Mission Battle for Normandy (Apple Mac Store) since June 2012

Combat Mission Strike Force (PC) since May 2010

Edited by MugHug
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  • 2 weeks later...

It seems like a simple solution to this whole mess is to give a new valid "non-Mac Store" serial number to all owners of the Mac Store version. A simple proof of purchase would be required but that should be possible through the Mac Store or with an old email showing the purchase. It would be good PR for Battlefront plus the obvious possibility of selling more CMBN modules and the vehicle pack.

 

Have you contacted BF through a support ticket?

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It seems like a simple solution to this whole mess is to give a new valid "non-Mac Store" serial number to all owners of the Mac Store version. A simple proof of purchase would be required but that should be possible through the Mac Store or with an old email showing the purchase. It would be good PR for Battlefront plus the obvious possibility of selling more CMBN modules and the vehicle pack.

 

Have you contacted BF through a support ticket?

Yup, agree with that. I almost bought the Mac Store version myself.

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