Tpatch Posted February 13, 2008 Share Posted February 13, 2008 Let me start by saying that I LOVE your games but I HATE your customer support. I bought the original Combat Mission and B2B and still enjoy playing them. about a year ago I purchased CMAK thru your site via the download option. The Setup downloaded but when I got to the page that gave me my license code, my browser closed (error). So I never was able to save my license code and I never received an email to the address I supplied. So I have a game that I cannot play. I emailed elicense@battlefront.com but never received any kind of reply, I emailed Battlefront directly... nothing. I paid my money, you charged my credit card but I still cannot play the game I've been waiting for. My dad served in WWII in Italy, Salerno through Rapido River and I thought this game would finally let me play some of the battles he was in. But... no. Does anyone out there care? Tom Mechler Shekbo@yahoo.com 0 Quote Link to comment Share on other sites More sharing options...
Philippe Posted February 13, 2008 Share Posted February 13, 2008 This is very curious. Every time I have sent an e-mail to support@battlefront.com I have gotten a response within 48 hours, and usually much, much faster. What has always been endearing about Battlefront is how responsive they are. Try sending an e-mail to matt@battlefront as well as to support, and I am sure that he will straighten you out. Just be sure you give them all the relevant details that you didn't put in this post. What on earth is B2B ? 0 Quote Link to comment Share on other sites More sharing options...
Melnibone Posted February 13, 2008 Share Posted February 13, 2008 Originally posted by Philippe: What on earth is B2B ? Business to Business or possibly..... Barborossa to Berlin [ February 13, 2008, 05:59 AM: Message edited by: Melnibone ] 0 Quote Link to comment Share on other sites More sharing options...
Redwolf Posted February 15, 2008 Share Posted February 15, 2008 Most likely some kind of spam blocking. Use a stable browser next time 0 Quote Link to comment Share on other sites More sharing options...
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