oho Posted January 23, 2013 Share Posted January 23, 2013 Hi, I can't launch the game, I get a error message directly after the battlefront initial screen. It was after I changed the settings to 1680x900. Maybe I should change it back to default, but where is the settings-file. I also reinstalled the game, but still get the crash. 0 Quote Link to comment Share on other sites More sharing options...
Rocky Balboa Posted January 23, 2013 Share Posted January 23, 2013 You might want to post this in the tech support forum here. Also include more details such as what kind of error message you are getting will help resolve your issue quicker. 0 Quote Link to comment Share on other sites More sharing options...
oho Posted January 24, 2013 Author Share Posted January 24, 2013 I did that already, but there is no reply. Even helpdesk didn't answer. 0 Quote Link to comment Share on other sites More sharing options...
sfhand Posted January 24, 2013 Share Posted January 24, 2013 display size.txt is in the root game directory hotkeys.txt and alternative hotkeys.txt are in the Data directory 0 Quote Link to comment Share on other sites More sharing options...
oho Posted January 24, 2013 Author Share Posted January 24, 2013 I can't find display size in the root directory. 0 Quote Link to comment Share on other sites More sharing options...
Schrullenhaft Posted January 24, 2013 Share Posted January 24, 2013 Are you running this game on a Mac or Windows ? What was your previous resolution ? CMBN typically defaults to 'Desktop', which will be the resolution that your Windows/MacOS desktop is running at. What is the error that you're getting when you launch CMBN, perhaps it doesn't deal with the resolution, but something else you changed about your system (which could possibly result in an issue with the copy-protection/licensing). What is your ticket number in the Helpdesk ? 0 Quote Link to comment Share on other sites More sharing options...
oho Posted January 25, 2013 Author Share Posted January 25, 2013 The ticket is ZEG-879085. I uploaded a crash-dump file too. 0 Quote Link to comment Share on other sites More sharing options...
Schrullenhaft Posted January 26, 2013 Share Posted January 26, 2013 That ticket DOES have a reply and it was only opened on January 25th (today). It appears that you are using the Intel integrated video rather than the Nvidia GPU. You need to make a profile in the Nvidia Control Panel for CMBN. That should force the game to run on the Nvidia GPU. 0 Quote Link to comment Share on other sites More sharing options...
Frankster65 Posted January 26, 2013 Share Posted January 26, 2013 You have a thankless job Schrullenhaft. Let me just say "thank you" for all you do. 0 Quote Link to comment Share on other sites More sharing options...
oho Posted January 26, 2013 Author Share Posted January 26, 2013 thanks a lot Schrullenhaft. Actually I had problems to find the old ticket that I opened some days ago, so I opened a new one with the file added ;-) It's a funny german name you have 0 Quote Link to comment Share on other sites More sharing options...
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