Jump to content

New Mac / Can't load CMSF

Recommended Posts

I've just replaced a MacBook Air with a Macbook Pro. The Air ran CMSF without any problems. I can't get CMSF to load at all on the Pro, either from the backup or from a new download.

The error code says "Error: errorCode. errorMessage Please contact your vendor for assistance."

The new Mac is 2.8Ghz i7. Graphics Intel Iris 1024 MB

Any ideas?

Link to comment
Share on other sites

Please open a ticket in the Helpdesk. Attempting to run the game on a new computer (by moving files from an old one) causes issues with the copy-protection system when it recognizes that it is not running on the computer it was activated on. The Helpdesk will have to send you an utility to delete the activation on your new Mac. You can also potentially delete this file yourself with these instructions from a Helpdesk article:

Unable to load license for this application or Error: errorcode

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...