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Jutland from Strorm Eagle Stuidios


thewood

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Let me rephrase...

The poster child for for how not to use DRM.

If you are a big company that can afford 24 hr support, dial home may work. But if you are a company of three and everyone needs some time off, you are stupid to depend on that server being up, unattended, to make your customers happy.

I worked at a large factory automation company that tried dial home DRM and it was a disaster. We spent an incredible amount on overtime getting people in on weekends and after hours to fix access. We eventually went to a dongle system. The system would run for two weeks without the dongle and we shipped a spare with every system. We cut our support costs almost 30%, including the costs of dongles and overnighting dongles. The failure rate for dongles was almost immeasurable.

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