The K Man Posted July 2, 2011 Share Posted July 2, 2011 Having issues with the wonderful elicense. I assume the tech people are probably away for the long weekend. I had purchased a new computer and wanted to try out PDE, but after uninstalling both PDE and Blitzgrieg from my old notebook, and putting it on the new computer, I get the message that it is unable to install license. Error code 11. You have installed all the licenses you are entitled to. I then figured I would also uninstall and unlicense from old computer #2, so I can atleast put it on the new one. Well same message, and now I don't have it on any computers. I suppose there is nothing further I can do until the Tech people come back. Unless someone has any ideas...Thanks elicense. 0 Quote Link to comment Share on other sites More sharing options...
The K Man Posted July 3, 2011 Author Share Posted July 3, 2011 I also just noticed that the SC Blitz files are still on the C: drive. So even though I got the message that the license was unlicensed, (and I assumed the game uninstalled,) its still on this old computer. So just for the hell of it, I reloaded PDE (which files had actually gone away) and I can play the PDE. So for some reason the Blitz will not uninstall and unlicense. Will wait to hear back from Battlefront as I have opened up a ticket. 0 Quote Link to comment Share on other sites More sharing options...
MJY Posted August 31, 2011 Share Posted August 31, 2011 Hey all, Exact same issue. Just posting to set up e-mail notification. ;-) MJY 0 Quote Link to comment Share on other sites More sharing options...
Moon Posted August 31, 2011 Share Posted August 31, 2011 I am sure The K Man has already had his case resolved long ago (we usually respond to Support ticket at www.battlefront.com/helpdesk within 24 hours). So, go ahead and do the same (open a ticket), and we'll look into it. There can be several reasons why a license state may become corrupt, and we can usually resolve this quickly. 0 Quote Link to comment Share on other sites More sharing options...
MJY Posted September 9, 2011 Share Posted September 9, 2011 Hey, Many thanks to the tech support group for helping me with this problem. They were very fast and efficient. MJY P.S. And I promise to unlicense my games when upgrading computers in the future! 0 Quote Link to comment Share on other sites More sharing options...
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