medlinke Posted June 5, 2009 Share Posted June 5, 2009 A few notes: 1. I read the Help Desk Entries on DEP and did that. 2. I installed the game by right clicking on the CMSF_Setup.exe file and selecting Run as Administrator. 3. I did not let the game launch on its own. I went into the filesystem and right clicked on CM Shock Force and selected Run as Administrator. 4. I get the UAC dialog box and click Allow. 5. When I look in C:\Windows I see Runservice.exe 6. I have the US Boxed version I ordered from Battlefront.com's store. 7. I have disabled my firewall and antivirus. 8. I have tried uninstalling, restarting my computer, disabling firewall & antivirus services, and trying again. 9. When I look into my Event Viewer > Applications I see the following error: The description for Event ID 0 from source LicCtrlService cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: LicCtrlService error: 998 LoadLibrary failed. I have uninstalled and reinstalled twice following the guidelines above and I'm at a loss at this point. Any help would be greatly appreciated! 0 Quote Link to comment Share on other sites More sharing options...
medlinke Posted June 5, 2009 Author Share Posted June 5, 2009 I just tried setting the RunService.exe to run as administrator and that didn't fix the problem either. I upgraded to 1.10 and tried and then upgraded to 1.11 and tried again. Neither of those resolved the issue and I'm still getting the same error message as above. When I run the exe I don't get anything. The UAC shows up and I click Allow and then nothing happens. When I look in the even viewer I see the error above with the time I tried to run CM:SF at listed as the corresponding time. I went back in the logs to be certain this wasn't a pre-existing condition and it only started after I installed CM:SF tonight. 0 Quote Link to comment Share on other sites More sharing options...
JP76er Posted June 5, 2009 Share Posted June 5, 2009 I just tried setting the RunService.exe to run as administrator and that didn't fix the problem either. I upgraded to 1.10 and tried and then upgraded to 1.11 and tried again. Neither of those resolved the issue and I'm still getting the same error message as above. When I run the exe I don't get anything. The UAC shows up and I click Allow and then nothing happens. When I look in the even viewer I see the error above with the time I tried to run CM:SF at listed as the corresponding time. I went back in the logs to be certain this wasn't a pre-existing condition and it only started after I installed CM:SF tonight. Try this: "eLicense software. If this program bugs you, here's what you can do to disable it: First go to your Services (Start Run services.msc) and look for "LicCtrl Service." Double click on it, Stop it and change it from Automatic to Disable. Done. If certain programs won't run all of a sudden, you may want to enable it to Manual instead." The game might not install at disable so you might have to make it manual. Try that & report back. I'm awake for awhile with a new wireless router & our Vista PCs sync up fine, one XP won't find the IP address & a laptop with Vista is doing the same thing. I'm puttering with that now. 0 Quote Link to comment Share on other sites More sharing options...
JP76er Posted June 5, 2009 Share Posted June 5, 2009 I'm pretty sure the game won't install with it disabled after reading more. Try it manual first & then go for the whole ball of wax & disable it. I doubt it will install at disable. 0 Quote Link to comment Share on other sites More sharing options...
medlinke Posted June 5, 2009 Author Share Posted June 5, 2009 The game is installed already. The problem happens when I try to actually start the game. I've tried uninstalling/reinstalling with the answers that have previously been given here. The LicCtlService never starts for some reason. And even if I set Rumservice.exe to Run as Administrator that doesn't make a difference. 0 Quote Link to comment Share on other sites More sharing options...
rune Posted June 5, 2009 Share Posted June 5, 2009 As an experiment, turn off UAC and see if the game launches. If it does, something happened with UAC during install, if it doesn't then something went wrong with the installation itself. Let me know. Rune 0 Quote Link to comment Share on other sites More sharing options...
medlinke Posted June 5, 2009 Author Share Posted June 5, 2009 Will do. I'll post back here either way once I get home from work and test it out tonight. Thanks for the prompt help and the tips in all the other Vista issue threads in this forum! 0 Quote Link to comment Share on other sites More sharing options...
Moon Posted June 5, 2009 Share Posted June 5, 2009 In most cases, disabling UAC altogether (which is the first thing I did on my Vista machine) will work. When it doesn't, then the problem is usuallycaused by some anti-virus programs which basically mimmick what the UAC does (without really telling you about it ). Some of these AV programs (especially NIS seems to be a frequent problem) are also hard to actually fully disable and keeping running in the background even if they should not. DEP actually is hardly ever a problem nowadays with newer PCs. It used to cause problems with earlier (very buggy) implementations of this CPU "feature", but the newer boards seem to have much better implementation. 0 Quote Link to comment Share on other sites More sharing options...
Moon Posted June 5, 2009 Share Posted June 5, 2009 BTW, just curious, do you have a file called "msvcr71.dll" in your game installation directory? (that's where the main CM Shock Force.exe is) 0 Quote Link to comment Share on other sites More sharing options...
medlinke Posted June 5, 2009 Author Share Posted June 5, 2009 Hi Moon - I do have that dll file. I turned off UAC and it started and played like a charm. Thanks for the assist! So...my question is...how do I operate with UAC on, but still get to play CMSF? Or...do I have to toggle it whenever I want to play? 0 Quote Link to comment Share on other sites More sharing options...
c3k Posted June 7, 2009 Share Posted June 7, 2009 Hmmm, This probably doesn't help, but I've got Vista64 Ultimate and I run UAC. My CMSF runs fine. Although, I did change its install directory. I initially installed it off the physical disk I received from BF.C, using all defaults. Part of the wonders of Vista is that it split the install into two different folders. The game worked fine. I used it this way for the better part of a year. Later, I noticed my savegames were not where I expected. A bit of file searching turned them up in the Vista-assigned mystery folder. (Post if you want more info.) Not being satisfied with that state of affairs, I deleted CMSF and reinstalled. This time, I did not use the default options, but instead, I explicitly created a new folder for the game on the root directory. Again, I left my anti-virus (Kaspersky) and the UAC running. All was, and continues to be, running as expected. So, it is possible to install and play CMSF on a Vista64 machine with UAC and antivirus enabled. Regards, Ken 0 Quote Link to comment Share on other sites More sharing options...
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