Needing Help With Redeem Code

[Jlesick]

I recently just bought Combat Mission: Battle For Normandy and I've been sent the activation code but Im unable to find where to put the code and would love if somebody could help.

[Lucky_Strike]

@Schrullenhaft is the guy to talk to

[Schrullenhaft]

After installing the game and then launching it for the first time you will typically be presented with an activation screen. Entering the license key/activation code here should activate your game. If for some reason you don't see this, then possibly running the 'Activate Modules' shortcut MIGHT bring this activation window up. This shortcut MIGHT be on the desktop or in the Windows Start Menu folder listing for the game otherwise you will need to browse to the game's installation directory and look for it there. 

If neither of these methods launches the game/activation screen, then you may have an issue with something interfering with the game running. This would likely be security/anti-virus software or it might be a 'permissions' issue (game installed while logged in with one account and then attempting to run the game while logged in with a different account). In the case of security/anti-virus software you may need to either temporarily disable the security program or add an 'exception' for the game executable/directory so that the security software doesn't interfere with it. For a 'permissions' issue you may need to login with the account that originally installed the game or POSSIBLY running the game by right-clicking on the icon to launch it and selecting "Run as administrator" from the popup menu. If the game launches with 'Run as administrator', then you MIGHT have to run it that way each time (with the 'right-click', 'Run as administrator').

Once activated, you can uninstall and reinstall the software and it will remain activated. If, however, you reinstall Windows or run the game on a different computer (or install some hardware upgrades), then it would need to be activated under that new OS installation or new computer.

With laptops, you MIGHT have a choice of what video chip the game is running on. If your laptop has an Intel CPU, then it MIGHT have a choice between the Intel integrated GPU and a dedicated GPU (such as Nvidia or possibly AMD). In these situations you will want the game to run on the dedicated GPU (Nvidia or AMD) rather than the Intel, which is a likely default since the game may not be detected as needing a more powerful 3D GPU. Running on the Intel may result in problems ranging from the game appearing not to run to minor graphical corruption (hard to read text) and low performance. Typically creating a profile in the dedicated video chip's Control Panel, will often set it to run on the dedicated GPU (but possibly not always... some extensive power-saving settings might prevent this).