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Downloaded..doesn't work!!!


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Sry to bother you..but I downloaded the game ..and never happened before with your products..when I click on the icon doesn't work...I am running on Windows 7 aero theme..tryied to "run as administrator" same problem..tryied run in different resolutions..nothing...what I have to do next? please, please guide me!

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here is the message my computer keep saying..

"Problem signature:

Problem Event Name: APPCRASH

Application Name: Editor-WWI The Great War 1914-1918.exe

Application Version: 0.0.0.0

Application Timestamp: 00000000

Fault Module Name: Editor-WWI The Great War 1914-1918.exe

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 00e129d8

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1048

Additional Information 1: a907

Additional Information 2: a9077a38c9ed4cb1e0d2e6f7768d9b86

Additional Information 3: 5cac

Additional Information 4: 5cac51e10a6cae6858e0e6096596ac20

...you can help me?

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Have you installed the 1.00.2 Hotfix yet ? This patch may resolve your issue with running the game.

The other thing to look for is to possibly disable your security software and/or make exceptions/exemptions for the game executables so that the security software doesn't interfere with it. I assume that you have not been able to activate the license yet, is that correct ?

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Yes, the 1.02 hotfix resolves a couple of issues. Not our issues by the way, but issues caused by a few intrusive security systems. The 1.02 fix will be incorporated into the first official 1.01 patch, as well.

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