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What happened to my order?


RobboG

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Hi all,

I just placed an order for TOW2 mail and download. I selected PayPal as a payment method and after logging in to the PayPal account, it took me back to the BattleFront Home page. No emails or anything else. Has anyone else experienced this. From what I can tell, my order disappeared. I'm concerned about ordering again for fear that 2 copies will arrive :-)

Cheers

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What you are experiencing is how Paypal Express Checkout works. You merely AUTHORIZE payment with Paypal, but do not actualy pay anything. You first need to CONFIRM your order back on our pages. Only once you do that is the order placed and a payment made. This is of course explained on the landing page you were sent to by Paypal but I guess you missed it.

You can confirm that no payment was made by logging into your Paypal account. You can also confirm by logging into your store account at www.battlefront.com/store. If you forgot your login, go to www.battlefront.com/lostpw. You will need that info for your next order.

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