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Welcome new owners of the CMBB:Special Edition version! Please read for Support Info.


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We want to take a moment and welcome all the new people that have recently purchased the Combat Mission: Barbarossa to Berlin Special Edition or the Combat Mission: Beyond Overlord Special Edition retail releases.

There are a few points to clarify though.

The most important point is this. The newly released Special Edition versions (available only at North American retailers) DO NOT NEED ANY PATCHES APPLIED. They already come pre-patched.

While the Special Edition offers the same gameplay and enjoyment as the version we sell online, the technical support for it, however, is handled a little differently.

First off, if you are having a problem you should read through the current Troubleshooting Guide located here:

CMBB Troubleshooting Guide

If you have to report a technical problem with the game or its physical media (CD, manual etc...) you will need to contact the publisher directly, which is CDV Software Entertainment-US.

Here is the URL for them:

CDV-US Homepage

Be sure and note that you have the SPECIAL EDITION version of the game. Only they can provide replacements for defective CD's or manuals.

If you do not get a response from them within a few business days you can try and email their support representative directly at:

david.green@cdvus.com

And he will help you as best he can!

Gameplay questions, tactics issues, mod or CMMOS usage queries and issue like that can all be posted here normally.

If you have a technical issue that requires immeditate attention you can also post to the Combat Mission Technical Forum which we run, located here:

http://www.battlefront.com/cgi-bin/bbs/ultimatebb.cgi?ubb=forum;f=8

and we will *try* and help you as best we can but primary support does need to come directly from CDV-US.

Thanks again and we hope you enjoy the game!

Madmatt

[ October 20, 2003, 04:03 PM: Message edited by: Madmatt ]

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