SC2 crashes after 1.08 patch

[gcgreen]

Recently installed the 1.08 patch. Computer crashes to a restart when loading Global Conflict. I get to the point that options have been set and the game is beginning to load. I have checked for an error folder and none exists.

Any suggestions.

Thanks

[Hubert Cater]

Can you tell me what the error message is?

[gcgreen]

Do not get an error message when loading the Global Conflict campaign. Game is in the process of loading after options have been set and computer will crash and restart itself.

Just tried loading the 1939 campaign and got the following error. FAILED (lost surfaces) segmentation error. Click OK and computer returns to desktop.

Thanks.

[gcgreen]

The following is the text from the error log file.

[12/14/2007 1:02:04 DIRECTSOUND FAILED(initialize_map_buffer_surface): dserr_invalidparam

[12/14/2007 1:02:04; 5.1.2600; 1680x1050x32(1); v1.08] FAILED(lost_surfaces): Segmentation violation

[12/14/2007 1:05:38 DIRECTSOUND FAILED(initialize_map_buffer_surface): dserr_invalidparam

[12/14/2007 1:05:38; 5.1.2600; 1680x1050x32(1); v1.08] FAILED(lost_surfaces): Segmentation violation

[Hubert Cater]

gcgreen,

Couple of things I would try such as running the game in the 16 bit video mode option. This can be accessed via the SETTINGS dialog in game, i.e. it looks like you are running the game at 1680x1050x32, try running it at 1680x1050x16. Also try updating your video card driver and installing the latest version of DirectX to see if that helps.

I would also check to make sure you have enough video ram required to meet the minimum specs.

Hubert

[gcgreen]

Hubert,

Thanks for the reply. Will try running at different resolutions. Video ram should not be an issue. Running 2 Nvidia boards in SLI configuration. Upgraded video board drivers and DirectX to latest version. Will try to test tonight.