Grumpy Posted September 7, 2018 Share Posted September 7, 2018 Just bought CMFB and it's saying 2 days 8 hours to download, wow that's way slow. I didn't have any problems with downloading other titles from the old website nor do I have a "bad" net connection/ provider. TBH I'm gobsmacked - 2 days 8 hours. 0 Quote Link to comment Share on other sites More sharing options...
Grumpy Posted September 7, 2018 Author Share Posted September 7, 2018 This is terrible, it's now saying 2 days 12 hours. Yes it's actually going up in time. Any chance of a staff member providing an alt download link, please? 0 Quote Link to comment Share on other sites More sharing options...
Grumpy Posted September 7, 2018 Author Share Posted September 7, 2018 Tried to submit a ticket but the help desk is down.... 0 Quote Link to comment Share on other sites More sharing options...
rocketman Posted September 7, 2018 Share Posted September 7, 2018 It seems that from time to time people experience very slow download times. Try again later is my best advice. Since help desk is down, maybe they are doing some work on the site. Perhaps for the release of the CMSF2 demo. 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted September 7, 2018 Share Posted September 7, 2018 It's a hosted site so not a BF issue specifically but something Steve may b e able to inquire about. 0 Quote Link to comment Share on other sites More sharing options...
Grumpy Posted September 7, 2018 Author Share Posted September 7, 2018 Its's only downloaded 1gig over night at this rate it will take 5 days not 2. The estimated time has not gone down still stuck on 2 days. I'm pretty damn annoyed. Again I ask you can I have an alternate download link. I started this 2 o'clock Fri it's now 7 am Sat and its less than a quarter done that's not right nor fair. 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted September 7, 2018 Share Posted September 7, 2018 2 hours ago, Grumpy said: Its's only downloaded 1gig over night at this rate it will take 5 days not 2. The estimated time has not gone down still stuck on 2 days. I'm pretty damn annoyed. Again I ask you can I have an alternate download link. I started this 2 o'clock Fri it's now 7 am Sat and its less than a quarter done that's not right nor fair. You are asking at the wrong place, this is the public forum. Open a ticket with the help desk if you want to be assured of a bf response. Steve and schrullenhaft do hit these occasionally but it is really hit or miss. As afar as I know bf uses AWS so not sure what your issue is but it very possibly could have nothing to do with them. 0 Quote Link to comment Share on other sites More sharing options...
Grumpy Posted September 8, 2018 Author Share Posted September 8, 2018 Ok, I have submitted a ticket, I had actually tried this yesterday but it wouldn't let me. 0 Quote Link to comment Share on other sites More sharing options...
Grumpy Posted September 10, 2018 Author Share Posted September 10, 2018 My apologies, the issue was indeed my end. It turned out to be a wi-fi issue that was the cause of my slow D/L speed not Battlefront or ShareFile. Thank you to Help Desk for their help & support as well as their quick response. 1 Quote Link to comment Share on other sites More sharing options...
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