The bundle is installed and updated. Try to activate it, I get unable to activate: No Activations Remaining.
Since I wasn't required to log in, I sent a ticket on Saturday. And it doesn't exist.
EDIT:It just hit me that in order to create an account for help desk, I had to use google. (I can be dense.)
So things should work out now
Thanks all for the help
But the online activation is annoying
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