phil stanbridge Posted November 11, 2009 Share Posted November 11, 2009 I had to format my drive, so I uninstalled SF, marines module and the British module by using the automated uninstall which the software provides. I had to unlicense a module. It was the British one. (No mention of SF or Marines) - so I followed the instructions and formatted thinking that the British module being the last to install would unlicense all modules along with it. Now I have come to reinstall, it is telling me error code 11, I have used all my licenses!! I obviously have not. I have had this game installed on two computers and had removed it properly from both, prior to formatting. So can someone please advise. I'll have a look at logging a call on the helpdesk too. 0 Quote Link to comment Share on other sites More sharing options...
Moon Posted November 11, 2009 Share Posted November 11, 2009 The helpdesk is where you need to go. Include your license key(s), too, and we'll reset them. The previous patch had a little bug where no unlicense prompt was added if you had multiple modules. This is fixed for the upcoming v1.21 patch. Martin 0 Quote Link to comment Share on other sites More sharing options...
phil stanbridge Posted November 11, 2009 Author Share Posted November 11, 2009 The helpdesk is where you need to go. Include your license key(s), too, and we'll reset them. The previous patch had a little bug where no unlicense prompt was added if you had multiple modules. This is fixed for the upcoming v1.21 patch. Martin ah-ha! Thanks kindly sir. I thought I was going mad!! 0 Quote Link to comment Share on other sites More sharing options...
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