evo6tme Posted March 23, 2009 Share Posted March 23, 2009 I'm trying to order the game and when entering the first 15 digits of my licence key to save £10, it says not recognised. and i know its right becouse i saved the original email from battlefront ... Any ideas ???? Link to comment Share on other sites More sharing options...
Moon Posted March 23, 2009 Share Posted March 23, 2009 Yes, submit a ticket at www.battlefront.com/helpdesk and include the license key you're trying to enter, and we can check it. Only Battlefront license keys are valid. Link to comment Share on other sites More sharing options...
Moon Posted March 23, 2009 Share Posted March 23, 2009 PS. "15 digits" does include the dashes - that some keys have! Link to comment Share on other sites More sharing options...
totm8er Posted March 23, 2009 Share Posted March 23, 2009 took me a while...but i managed to fix it...indeed all In the meanwhile I sent an email to the helpdesk ...but still no reply so I should try again if I were you Indeed, as moon said, "15 digits" does include the dashes - that some keys have! Link to comment Share on other sites More sharing options...
Moon Posted March 24, 2009 Share Posted March 24, 2009 totm8er, ALL tickets are usually replied to within 24 hours, and often earlier than that. The only delay can happen over weekend sometime or if an issue is escalated directly to the developer. I bet your ticket has long been responded to and if you didn't get the email, it's been spam-blocked. You can log into www.battlefront.com/helpdesk at any time to look up any replies. The login is your main site login (not the forum login). Link to comment Share on other sites More sharing options...
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