Destraex Posted May 27, 2007 Share Posted May 27, 2007 Hi Guys, I sent an email to the eLicense guys asking them to clear my current license activations as one of the PCs I had the game on crashed without the opportunity for me to uninstall the license. If they clear them all I need to do is license on both PCs again I assume Is it monday to friday USA time for these guys?? For me as I am in AU that means a 3 day wait (our Saturday\Sunday is a day ahead of yours iirc) when any normal game would just be a re-install (20mins).... this spoiled my TOW gaming for the weekend. Anyways I am frustrated but understand that these things can happen - a PC crash is something unforseen and this is just a game. Hoping you can confirm the SLA for these guys to respond.. Destraex Link to comment Share on other sites More sharing options...
Mastiff Posted May 27, 2007 Share Posted May 27, 2007 and to top it off its memorialday weekend so mondays a holiday. Link to comment Share on other sites More sharing options...
Moon Posted May 27, 2007 Share Posted May 27, 2007 Destraex, it would have been nice of you to post here that your email was answered within 1 hour. Martin Link to comment Share on other sites More sharing options...
Mastiff Posted May 27, 2007 Share Posted May 27, 2007 What ya gonna do? :cool: Customer service never appreciated. Link to comment Share on other sites More sharing options...
Destraex Posted June 1, 2007 Author Share Posted June 1, 2007 hey c'mon Wolfseven Moon you know I would have, I also believe you when you say one was sent. However my inbox tells a different story. I have only just got around to checking after the weekend. I don't get to play often during the week and during the weekend no mail appeared. Is it possible for you to get them to pop it through again or should I re-email em. Link to comment Share on other sites More sharing options...
Destraex Posted June 1, 2007 Author Share Posted June 1, 2007 Thanks Moon, still have not found the email but they obviously fixed it as I can license my second computer now. Appreciate the service Link to comment Share on other sites More sharing options...
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