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Whenever you experience a problem, the first thing we'll ask for is the DropTeam.log file. This file helps us see what the game was doing while you were running it.

You will need to send us the log file from the session where you experienced a problem. The log file is overwritten each time you start the game so you will need to send it before running the game again.

On Windows and Linux, you will find it in the \bin subdirectory where DropTeam is installed. On Mac OS X, you will find it in the DropTeam subdirectory (/Applications/DropTeam by default).

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  • 7 months later...

Hi Clay!

I have been searching for the DropTeam.log file and have been unable to find it in ANY folder/Directory. I'm sure that it's just due to my inexperience at finding anything in Windows. (DAMN I miss my Ubuntu Linux!)

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  • 1 month later...

Ok! I found it!

This is the .Log from Ubuntu Linux.

The graphics are all muffed up, and the sound is too.

I can't see any text on buttons, and when playing 'Stand alone', the terrain is all white.

MAIN: Parsing command line

MAIN: Version = 1.2.5

MAIN: Prefs filename = //home/bigboss/DropTeamSettings.dat

LOBBY: Init'ing SDL

VIDEO: Desktop is at 32 bits per pixel

VIDEO: Setting display 1024x768x32

MAIN: Screen is 4 bytes per pixel

MAIN: ACCUM RED = 0

MAIN: ACCUM ALPHA = 0

MAIN: GL VENDOR: Tungsten Graphics, Inc.

MAIN: GL VERSION: 1.3 Mesa 6.5.2

MAIN: GL EXTENSIONS: GL_ARB_imaging GL_ARB_multisample GL_ARB_multitexture GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_texture_rectangle GL_ARB_transpose_matrix GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_convolution GL_EXT_copy_texture GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_histogram GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_polygon_offset GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texture GL_EXT_texture3D GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_rectangle GL_EXT_vertex_array GL_APPLE_packed_pixels GL_ATI_blend_equation_separate GL_ATI_texture_env_combine3 GL_ATI_texture_mirror_once GL_ATI_fragment_shader GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_INGR_blend_func_separate GL_MESA_pack_invert GL_MESA_ycbcr_texture GL_MESA_window_pos GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texture_rectangle GL_NV_texgen_reflection GL_OES_read_format GL_SGI_color_matrix GL_SGI_color_table GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

SOUNDMANAGER: Using default capture device

SOUNDMANAGER: pCaptureDevice = 0x8514d18

SOUNDMANAGER: Error after opening capture device

SOUND CONTEXT ERROR: ALC_INVALID_ENUM

P1

CAMPAIGNINPROGRESS: Loading ../data/Campaigns.progress

LOBBY: Executing >rm -rf checkver<

LOBBY: Executing >wget --tries=1 --timeout=10 http://tbgsoftware.com/DropteamRetailUpdate/COMMN/data/version.ini<

LOBBY: Executing >mv version.ini checkver<

MAIN: Prefs filename = //home/bigboss/DropTeamServerExtras.dat

LOBBY: Pinging server 205.145.140.226:9967

LOBBY: Pinging server 82.165.243.126:9967

LOBBY: Pinging server 205.145.140.226:9985

LOBBY: Pinging server 69.59.160.204:9967

LOBBY: Retrying server 205.145.140.226:9967

LOBBY: Retrying server 82.165.243.126:9967

LOBBY: Retrying server 205.145.140.226:9985

LOBBY: Retrying server 69.59.160.204:9967

LOBBY: Pinging server 205.145.140.226:9967

LOBBY: Pinging server 82.165.243.126:9967

LOBBY: Pinging server 205.145.140.226:9985

LOBBY: Pinging server 69.59.160.204:9967

LOBBY: Retrying server 205.145.140.226:9967

LOBBY: Retrying server 82.165.243.126:9967

LOBBY: Retrying server 205.145.140.226:9985

LOBBY: Retrying server 69.59.160.204:9967

LOBBY: Pinging server 205.145.140.226:9967

LOBBY: Pinging server 82.165.243.126:9967

LOBBY: Pinging server 205.145.140.226:9985

LOBBY: Pinging server 69.59.160.204:9967

LOBBY: Retrying server 205.145.140.226:9967

LOBBY: Retrying server 82.165.243.126:9967

LOBBY: Retrying server 205.145.140.226:9985

LOBBY: Retrying server 69.59.160.204:9967

MAIN: Prefs filename = //home/bigboss/DropTeamServerExtras.dat

MAIN: Prefs filename = //home/bigboss/DropTeamSettings.dat

MAIN: Quitting normally

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This line is in your log file:

MAIN: GL VERSION: 1.3 Mesa 6.5.2

That means that your system is using the Mesa library for OpenGL. This means 3D graphics are being done entirely in software, not by your video card. You need to install up to date drivers for your video card.

You can probably get started at some place like this: http://wiki.cchtml.com/index.php/Ubuntu_Installation_Guide

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Originally posted by ClaytoniousRex:

This line is in your log file:

MAIN: GL VERSION: 1.3 Mesa 6.5.2

That means that your system is using the Mesa library for OpenGL. This means 3D graphics are being done entirely in software, not by your video card. You need to install up to date drivers for your video card.

You can probably get started at some place like this: http://wiki.cchtml.com/index.php/Ubuntu_Installation_Guide

Hey Clay!

Well, I went to the Wiki and installed, (at least I THINK it was installed), the 'fglrx' driver, but still, I can't see any text when I start DT.

Actually, after the install, my box might not be using the fglrx driver because in my xorg.conf file, the driver is listed as 'ati'. I was thinking that it would list as 'fglrx'.

Here is another DT.Log after I tryed running DT after the update attempt:

MAIN: Parsing command line

MAIN: Version = 1.2.5

MAIN: Prefs filename = //home/bigboss/DropTeamSettings.dat

LOBBY: Init'ing SDL

VIDEO: Desktop is at 32 bits per pixel

VIDEO: Setting display 1024x768x32

MAIN: Screen is 4 bytes per pixel

MAIN: ACCUM RED = 0

MAIN: ACCUM ALPHA = 0

MAIN: GL VENDOR: Tungsten Graphics, Inc.

MAIN: GL VERSION: 1.3 Mesa 6.5.2

MAIN: GL EXTENSIONS: GL_ARB_imaging GL_ARB_multitexture GL_ARB_texture_border_clamp GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_transpose_matrix GL_EXT_abgr GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_lod_bias

SOUNDMANAGER: Using default capture device

SOUNDMANAGER: pCaptureDevice = 0x84eb718

SOUNDMANAGER: Error after opening capture device

SOUND CONTEXT ERROR: ALC_INVALID_ENUM

P1

CAMPAIGNINPROGRESS: Loading ../data/Campaigns.progress

LOBBY: Executing >rm -rf checkver<

LOBBY: Executing >wget --tries=1 --timeout=10 http://tbgsoftware.com/DropteamRetailUpdate/COMMN/data/version.ini<

LOBBY: Executing >mv version.ini checkver<

MAIN: Prefs filename = //home/bigboss/DropTeamServerExtras.dat

MAIN: Prefs filename = //home/bigboss/DropTeamSettings.dat

MAIN: Quitting normally

I noticed that the GL version is still there.

Here is my /etc/X11/xorg.conf:

# /etc/X11/xorg.conf (xorg X Window System server configuration file)

#

# This file was generated by dexconf, the Debian X Configuration tool, using

# values from the debconf database.

#

# Edit this file with caution, and see the /etc/X11/xorg.conf manual page.

# (Type "man /etc/X11/xorg.conf" at the shell prompt.)

#

# This file is automatically updated on xserver-xorg package upgrades *only*

# if it has not been modified since the last upgrade of the xserver-xorg

# package.

#

# If you have edited this file but would like it to be automatically updated

# again, run the following command:

# sudo dpkg-reconfigure -phigh xserver-xorg

Section "Files"

FontPath "/usr/share/X11/fonts/misc"

FontPath "/usr/share/X11/fonts/cyrillic"

FontPath "/usr/share/X11/fonts/100dpi/:unscaled"

FontPath "/usr/share/X11/fonts/75dpi/:unscaled"

FontPath "/usr/share/X11/fonts/Type1"

FontPath "/usr/share/X11/fonts/100dpi"

FontPath "/usr/share/X11/fonts/75dpi"

# path to defoma fonts

FontPath "/var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType"

EndSection

Section "Module"

Load "i2c"

Load "bitmap"

Load "ddc"

Load "dri"

Load "extmod"

Load "freetype"

Load "glx"

Load "int10"

Load "type1"

Load "vbe"

EndSection

Section "InputDevice"

Identifier "Generic Keyboard"

Driver "kbd"

Option "CoreKeyboard"

Option "XkbRules" "xorg"

Option "XkbModel" "pc104"

Option "XkbLayout" "us"

EndSection

Section "InputDevice"

Identifier "Configured Mouse"

Driver "mouse"

Option "CorePointer"

Option "Device" "/dev/input/mice"

Option "Protocol" "ExplorerPS/2"

Option "ZAxisMapping" "4 5"

Option "Emulate3Buttons" "true"

EndSection

Section "InputDevice"

Driver "wacom"

Identifier "stylus"

Option "Device" "/dev/wacom" # Change to

# /dev/input/event

# for USB

Option "Type" "stylus"

Option "ForceDevice" "ISDV4" # Tablet PC ONLY

EndSection

Section "InputDevice"

Driver "wacom"

Identifier "eraser"

Option "Device" "/dev/wacom" # Change to

# /dev/input/event

# for USB

Option "Type" "eraser"

Option "ForceDevice" "ISDV4" # Tablet PC ONLY

EndSection

Section "InputDevice"

Driver "wacom"

Identifier "cursor"

Option "Device" "/dev/wacom" # Change to

# /dev/input/event

# for USB

Option "Type" "cursor"

Option "ForceDevice" "ISDV4" # Tablet PC ONLY

EndSection

Section "Device"

Identifier "ATI Technologies, Inc. RV280 [Radeon 9200 PRO]"

Driver "ati"

BusID "PCI:1:0:0"

EndSection

Section "Monitor"

Identifier "hp v72"

Option "DPMS"

EndSection

Section "Screen"

Identifier "Default Screen"

Device "ATI Technologies, Inc. RV280 [Radeon 9200 PRO]"

Monitor "hp v72"

DefaultDepth 24

SubSection "Display"

Depth 1

Modes "1024x768" "800x600" "640x480"

EndSubSection

SubSection "Display"

Depth 4

Modes "1024x768" "800x600" "640x480"

EndSubSection

SubSection "Display"

Depth 8

Modes "1024x768" "800x600" "640x480"

EndSubSection

SubSection "Display"

Depth 15

Modes "1024x768" "800x600" "640x480"

EndSubSection

SubSection "Display"

Depth 16

Modes "1024x768" "800x600" "640x480"

EndSubSection

SubSection "Display"

Depth 24

Modes "1024x768" "800x600" "640x480"

EndSubSection

EndSection

Section "ServerLayout"

Identifier "Default Layout"

Screen "Default Screen"

InputDevice "Generic Keyboard"

InputDevice "Configured Mouse"

InputDevice "stylus" "SendCoreEvents"

InputDevice "cursor" "SendCoreEvents"

InputDevice "eraser" "SendCoreEvents"

EndSection

Section "DRI"

Mode 0666

EndSection

Section "Extensions"

Option "Composite" "Disable"

EndSection

Well.,I just need a freekin' VId card that everyone hasn't forgotten about I think!
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