I don't need a lecture from you or anyone else about what I should or shouldn't be looking up in regards to charges from my countries customs.
Iv'e ordered plenty of software from games companies including this one before and have never been caught for this sort of charge, it's my right as a customer to complain when I've been shafted.
At the end of the day Battlefront made NO attempt to point this out on their site when they were pushing their product, therefore it was underhand.
It never ceases to amaze me how any forum I go on there will always be some veteran member blatantly defending that companies poor customer service, they must churn you people out in a factory somewhere!