Im having this same problem, I start the game it goes to a black screen and then shows a part of my desktop in what looks to be 800x600 or 640x480 resolution and then it just crashes back to desktop and gives me the error submission window. I just updated my video drivers today and I tried deleting the openAL .dll files but neither worked.
Edit: I have an Nvidia GeForce 6600 with an AMD athlon 64 3200+