Dear Big Time Software:
First let me say that you all have created a great game. However, I am a little concerned about your ability to deliver. I have e-mailed "Steve" several times in regard to the purchase of your game. You see, I desired to pay for your game by check and received payment instructions on how to do so. As part of those instructions, I was instructed to include my e-mail address so that I would be notified when the payment was received.
That was some time ago. Since then, the check has cleared my account and I have not yet recieved the promised e-mail. In addition, I have emailed "Steve" several times requesting a confirmation and have not yet received a response.
I am an old geezer, and must admit that I have had some concern when ordering a product over the internet. Please do not confirm my worst fears. Could you please ally these fears with a responce instructine me as to how I can confirm my order and some time frame in which I could expect to receive my purchase
Thank you in advance for your prompt response.
were to include my e-mail address received payment instructions