Madmatt Posted October 14, 2003 Share Posted October 14, 2003 We want to take a moment and welcome all the new people that have recently purchased the Combat Mission: Barbarossa to Berlin Special Edition or the Combat Mission: Beyond Overlord Special Edition retail releases. There are a few points to clarify though. The newly released Special Edition versions (available only at North American retailers) DO NOT NEED ANY PATCHES APPLIED. They already come pre-patched. While the Special Edition offers the same gameplay and enjoyment as the version we sell online, the technical support for it, however, is handled a little differently. First off, if you are having a problem you should read through the current Troubleshooting Guide located here: CMBB Troubleshooting Guide If you have to report a technical problem with the game or its physical media (CD, manual etc...) you will need to contact the publisher directly, which is CDV Software Entertainment-US. Here is the URL for them: CDV-US Homepage Be sure and note that you have the SPECIAL EDITION version of the game. Only they can provide replacements for defective CD's or manuals. If you do not get a response from them within a few business days you can try and email their support representative directly at: david.green@cdvus.com And he will help you as best he can! If you have a technical issue that requires immeditate attention you can also post to this forum and we will *try* and help you as best we can but primary support does need to come directly from CDV-US. Thanks again and we hope you enjoy the games! Madmatt [ October 20, 2003, 04:02 PM: Message edited by: Madmatt ] Link to comment Share on other sites More sharing options...
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