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knowledge base and helpdesk didn't work

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I did all that i was told. tried everything under the sun from the knowledge and help desk and other suggestions. Looks like this was a $55.00 mistake. I order the disk version also. This is aggravating. Hopefully, when i get the disk version at the house it will work. If not i guess their is always ebay to try and sell it. If I can't get the disk version to work I will never buy a 1c or battlefront game again. The games that i have purchased are TOW 1 and TOW 2 and the men of war series. The combat series, I guess I won't be getting Normandy. :(



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