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Where are physical copies sent from?


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Hello

My order was posted 10 days ago and I still have not recieved it? I cannot track it and I remember previously that I got my Battlefront orders very quick as it was shipped from Ireland and I live in Ireland.

Has this changed?

Thanks,

Gian

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Hi Gian,

orders for European customers are shipped out of Germany (everyone else is getting theirs from our main warehouse in Maine, USA). The Deutsche Post is usually very quick and efficient. However, for pre-orders, an order status can sometimes appear as "shipped" a day or two before the goods actually leave the warehouse. This is because the status is changed as the order is processed, but the physical handoff to the post office is then done once everything is assembled. So it's not entirely unusual that it may take a few days longer than for orders for a product that is already in regular sale.

Sorry for the delay, and thanks for the patience :)

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