Quintusarrius Posted December 11, 2003 Share Posted December 11, 2003 Not a game related problem per se but I am interested as to whether anyone else has had problems in the UK ordering CMAK online? From two computers, two different ISP's and with two credit cards I am forever getting : "Sorry, your transaction has been declined for: Invalid timeout value, 0 Please go back to the form and try again " Battlefront are being very kind and trying to get to the bottom of this but has anyone else had the same problem? 0 Quote Link to comment Share on other sites More sharing options...
Quintusarrius Posted December 11, 2003 Author Share Posted December 11, 2003 Bit confused as to how I managed to double post at 25 minute intervals there. Just not my computer-related week I guess! 0 Quote Link to comment Share on other sites More sharing options...
Madmatt Posted December 11, 2003 Share Posted December 11, 2003 That problem, according to our order transaction system (Verisign) seems to be that for some reason your credit card company is not authorizing properly your address. You might want to call your credit company, tell them what your trying to buy and from who (a US company) and see if they can do something on their end to resolve this. We get lots of orders from the UK every day but yours is the first time I have seen that particular error. Madmatt 0 Quote Link to comment Share on other sites More sharing options...
Quintusarrius Posted December 11, 2003 Author Share Posted December 11, 2003 It is weird, as I've tried with my VISA and mastercards (different card providers). Both cards have worked with other e-commerce transactions with US vendors (and paypal) so I'm mildly boggled at this hiccup. Oh well, you have to laugh... as I said to your sales department : Someone up there is telling me to not spend $42 this side of X-mas! 0 Quote Link to comment Share on other sites More sharing options...
Quintusarrius Posted December 11, 2003 Author Share Posted December 11, 2003 - PS ---- EUREKA! Seems MBNA does not like my using a different address for delivery (neither does my high street bank) in this case... Which is weird as they've never quibbled before. Many thanks to Matt and Gail from Sales for pointing me in the right direction. Whoo hoo! Zum Zum here I come! 0 Quote Link to comment Share on other sites More sharing options...
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