Rick614 Posted June 18, 2000 Share Posted June 18, 2000 For anyone that has been in this forum for a while they know what to expect from Steve and Charles but for anyone fairly new here goes. As of Friday afternoon my card still had not been charged so as I was mailing BTS last night to ask them to check I remembered that my card had changed from a Visa to a M/C with a new # some time ago so I figure my pre-order is history. I figure I will get an answer some time next week with as busy as these guys must be right now. Around noon I check my mail and Steve has answered me before 6AM Sat morning telling me everything looks cool. I check my card again and it has been billed. Hey, I think these guys really care| || || || || | Link to comment Share on other sites More sharing options...
Phandaal Posted June 18, 2000 Share Posted June 18, 2000 Yeah, I had a card lost, and canceled it. Steve was kind enough to let me pre-order again, but let me keep my place as a pre-order. Very Nice. Phandaal Link to comment Share on other sites More sharing options...
Tactical Wargamer Posted June 18, 2000 Share Posted June 18, 2000 BTS truly is taking customer service to the utmost!!! Bravo Guys ...... Link to comment Share on other sites More sharing options...
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