Hi!
So, you to let ppl know what to do: Ask for help at Battlefront. They were very helpful en fast to provide a solution.
2: I requested a refund from Apple through the chat support .. They told me they will do a full refund. all solved.
3 : Later I thought that it might be the Security & privacy settings in your system settings. Just when I realised checking these settings, all of the above were solved.
Now I am trying to conquer Normandy