My OS is vista, & before the patch I did not see any intro video, or the Kalypso logo.
When I install ToW it takes the DVD drive ages to to read the set up data, I have bought another copy of ToW just in case the disk had been scuffed, or scratched, still no joy.
I been e-mailing Kalypso support, they have been unable to help so far.
I think it is the copyright protection thats the problem, as I had Close combat Normandy(a long time ago), after installing a patch on it the same thing happened.