Dells are sub par by my standard.
We use only Dells at my place of work and they fail inexplicably very often. Often and always its a failed Motherboard due to capacitors or a naff screen for no good reason. Fried power supplies, dead RAM, CD ROMs eating disks... its mental.
They also do not offer decent performance which is my main concern.
I built my own machine ( ok with some help ) and its alot better than a dell you could buy for the same cost, and I dont need tech support.
The only thing I cant fault is the tech support for Dell, since I talk to them SO often they appear friendly, helpful and good people...
Best thing about a Dell -> Tech Support
oh Small Form Factor PC? fits in a bin nicely!
There are certainly better machines out there...(NON DELL)