sorry for -- again -- the late reply.
Here it is:
--- tbgsoftware.com ping statistics ---
41 packets transmitted, 41 received, 0% packet loss, time 40158ms
rtt min/avg/max/mdev = 87.609/88.379/89.863/0.423 ms
by the way, I checked if I could connect to the servers now: no. So the problem is persisting.
I can send you a tcpdump of the communication if you want. It seems there does come in a response of tbgsoftware.