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As above, you should probably contact BTS. If you send them an email and don't hear back right away, don't worry. They're a very small company but very responsive to customer contacts. If you don't hear back in 2-3 days, send them another polite note-it's unlikely that it will take longer than that, and if you send a lot of emails it just fills up their in box and makes everything slow down.

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Actually DONT send us more than one email!!!

If we were too busy to answer the first then you are just adding to the problem by sending us a second or third. It is such repeated requests for info (beyond the first message) that is burying us in email support and keeping Steve and I away from working on CM2.

Send ME (matt@battlefront.com) ONE email (and one only) with your FULL name, date the game was ordered, form of payment, expiration date and FULL Ship To Address and I will look up your info for you.

Madmatt

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