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CSSDFW

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Posts posted by CSSDFW

  1. I was not able to log into the helpdesk, but did get a personal email, showing that their response was being rejected by the system. The administrator John Costello helped me by bypassing where for whatever reason I could not get to the help desk with a tool via drop box. So in the end I did receive outstanding customer support that was far and above what a normal company would do!

     

    Craig S Sneed

  2. Thank you for your quick and  kind  response, When I filed two tickets I had not gotten any response till after your note here, I did get a personal email. When I try to log in on the help desk with my name and password the fields simply go blank. My order numbers are 296977 and 296956. I really wanted to replay these game but was upset by the theory I could re-download them and got a license error please contact the distributor. So I opened a ticket., no response. Then with no avail I figured screw , no response, I would just rebuy them. The first one global war works, the second break through does not. I am not looking for a refund , I just want to be able to play these great games again even if I did have to re-spend some money!  

  3. I just re-Purchased breakthrough although I already own it and am supposed to be able to re-download it. However I got a license error and after over a week I got no response from a filed ticket. So I re-purchased the game and re-downloaded it get the sme GD license error. Spent another $25.00 for nothing and ideas on how to fix as Battlefront certainly is NOT responsive!

     

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