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Pak_43

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Posts posted by Pak_43

    Steve's Attitude Towards Customer Service

    in General Discussion Forum

    Posted

    Nytol,

     

    "As a"retired CS executive" I am sure you realize the more appropriate venue to express you outrage over "horrible attitude" would have been #1 in a private communication with a link to the offense  #2 directly to the owners of the company.

     

    You managed to get #2 correct."

     

     

    Depends what his motivation was. I see Steve didn't bother to spare the customers blushes and direct message him with an answer but whacked him a good one on a public forum. One of the golden rules of CS, take it offline and deal direct if that's possible, don't have a spat with the customer in public, you can never come across well in that scenario...

     

     I don't agree with his remark that Steve's response would have been an automatic suspension (at least in a member of a CS team I run) CS people have bad days too and sometimes it just comes out like that. An apology would definitely be warranted though since I agree it came across pretty high handed and very patronising. I noticed the tone of Steve's 2nd post changed dramatically. In addition if the CS person has to explain how the CS process works it's probably time to revisit how that's working for them. Blaming the customer for not following a process and therefore not helping them is not a good strategy for retaining customers. 

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    ? for UK TV viewers Why so few episodes?

    in General Discussion Forum

    Posted

    Just watched "Wipers Times" written by Ian Hislop and Nick Newman from Private Eye.

    Absolutely brilliant (IMHO) based on real events of WWI and much of the source material coming from an unpublished memoir released by the main characters family.

    British TV drama at it's finest...

    http://www.radiotimes.com/news/2013-09-11/the-wipers-times-ian-hislop-on-the-wartime-newspaper-that-laughed-in-the-face-of-death

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    ? for UK TV viewers Why so few episodes?

    in General Discussion Forum

    Posted

    Sherlock (with Benedict Cumberbatch and Martin Freeman) is actually only 3 episodes. They were originally going to work with 6 but decided they'd rather double the length of the episodes to get a full plot line in and halve the episodes. Great idea imho.

    I suspect one of the reasons for a 6-ish episode season in the UK is that this means the top actors can do a stint in theatre over here or a hollywood film and still fit filming a TV series in (Gillian Anderson for instance fitted in filming "The Fall" in Ireland along with "Our Robot Overlords") that of course and our TV companies simply don't have the money or resources to spend on long runs of expensive drama series. In addition it may be that the talented writers, directors and production staff simply don't want to commit to a long run of one series but would rather go and do something else...

    http://www.theguardian.com/film/2011/feb/23/british-directors-tv-drama-oscars

    "The biggest challenge to those who continue to regard TV as an inferior medium is that Britain's leading actors seem increasingly to regard the media as interchangeable. Oscar-listed acting aristocrats such as Julie Walters and Helen Mirren have continued to move between TV and movies because the writing and production values in a small-screen drama did not inevitably result in slumming it."

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    Map of London with blitz-hit overlay

    in General Discussion Forum

    Posted

    In 1940 the same would have been true of the RAF also.

    http://en.wikipedia.org/wiki/Butt_Report

    "Any examination of night photographs taken during night bombing in June and July points to the following conclusions:

    1. Of those aircraft recorded as attacking their target, only one in three got within 5 miles [(8 kilometres)].

    2. Over the French ports, the proportion was two in three; over Germany as a whole, the proportion was one in four; over the Ruhr it was only one in ten.

    3. In the full moon, the proportion was two in five; in the new moon it was only one in fifteen. ...

    4. All these figures relate only to aircraft recorded as attacking the target; the proportion of the total sorties which reached within 5 miles is less than one-third. ...

    The conclusion seems to follow that only about one-third of aircraft claiming to reach their target actually reached it.[4]"

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    The end of a tank in Libya

    in General Discussion Forum

    Posted

    "Overall, the Arab world's grip on reality fails to impress me time and again. This video is no exception. A lot of what they do is entirely based upon highly emotional theatrics with little regard for what is practical, safe or sane."

    I'm sure somewhere in England someone was saying pretty much the same thing as Washington crossed the Delaware ;)

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    The Emporor loses his new clothes

    in General Discussion Forum

    Posted

    What make it interesting is to set rules that partially objectify the subject and then see what you can do within those rules

    Who sets those rules? The artist? The critics? The buyer? Society in general?

    To look at it from another angle, when anything is art, then nothing is.

    But surely what art is, is different things to different people? I'm not sure Tracy Emin's work speaks to me on any level as "art" but to plenty of people it appears to, ditto Hockney's work while he was in America which my girlfriend really likes and to me looks like painting by numbers...

    In fact I'm pretty sure I don't have a definition of what "art" I like and that which I don't, I just have "things I like" and "things I don't" without really worrying if it's "art" or not. I quite like Damien Hirsts shark in a tank, in the sense I look at it and think how powerful a beast the shark is and wonder how on earth he pulled it off on a technical level. I really don't stop and consider "is it art?" and I'm pretty sure Hirst is trying to make a statement about something, although what that would be I don't know....

    I guess I'm trying to say is that I think artists should be able to do whatever they want without having some judgement about whether it has "artistic merit" or not. Let the purchaser / viewer decide that?

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    Unknown BFC game

    in General Discussion Forum

    Posted

    I think the game is great in doing what it set out to do. There's some random stuff goes on for who knows what reason, but given you are mimicking a 19th century battlefield commander that's fair enough :) But simply wading through the UI though is a lot of work.. Is it worth the creds to buy? I'm not too sure about that. Is it a difference experience compared to any other 19th century wargame out there? For sure...

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    Unknown BFC game

    in General Discussion Forum

    Posted

    No worries.

    I patch it occasionally and roll it out, only to remember each time how eye wateringly bad the UI is, and I mean so soul crushingly bad that I weep tears of frustration each time.

    There's a gem of a game in there somewhere I feel, but by god it makes you work harder than any other I've known to see it's merits..

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