CMSF won't launch

[-Eddie-]

Hi,

CMSF is failing to launch because:

'msvcr71.dll was not found'.

I've had the game (and both modules) installed for roughly two years and the last time I played it was at least an hour ago. I was playing a scenario and then turned the game off (no saving). I went to go back on it (without having restarted computer or changed any game/system files) and it came up with this message.

I did try to re-install it but before doing so thought it best to un-license the game, but because I apparently don't have msvcr71.dll I can't launch the un-licensing tool:\

Any help?

[Moon]

It's odd that this file would be missing since it's being installed together with the game. This may be pointing at some other problems with your PC.

Anyway, msvcr71.dll is a standard Microsoft file. You can grab it off the net or you can submit a support ticket at www.battlefront.com/helpdesk and we'll send it to you.

[-Eddie-]

This can be locked now thanks. The help desk was quick and did its job:)

[Erwin]

I may be having the same problem. I haven't been able to launch the game on my new computer (worked fine on old XP machine). But, I find that I can't unlicense the game to do a complete new install.

[Schrullenhaft]

Erwin - you would be getting this message if your problem (and solution) were the same:

'msvcr71.dll was not found'.

This indicates a missing file that is necessary for the eLicense dialog box. I wouldn't imagine that anything would be blocking that error message if you were getting it. This file is installed, along with 'elicen40.dll' in the main/root directory of CMSF. If you cannot find these files in your CMSF directory, then let us know in your ongoing support request at the Helpdesk and we will email you the files.