86smopuim Posted September 30, 2002 Share Posted September 30, 2002 Originally posted by Triplett: Whadddya know....it worked...I turned off the McAfee VirusScan and I was able to run the installer on the game... I think the problem there is the autoprotect virus software is trying read to the end of the file, but the file is unreadable, so it it just sits there and stares, hence the seeming "crash" of Explorer/what have you. 0 Quote Link to comment Share on other sites More sharing options...
Bruno Weiss Posted September 30, 2002 Share Posted September 30, 2002 Anti-virus software will hang up a lot of program installs. A basic rule is to always always turn off anti-viral stuff before you install. However, in this scenario it isn't the overall problem. There have been plenty of instances where one CD won't install and another will, where no anti-virus software is involved. I don't know, BTS has not said, if they've found the answer to this yet, but they stated earlier that they were aware of the CD read problem. 0 Quote Link to comment Share on other sites More sharing options...
Bam65 Posted September 30, 2002 Share Posted September 30, 2002 So what's happening with the replacement CD's? I haven't heard anything yet and I'm getting concerned. 0 Quote Link to comment Share on other sites More sharing options...
86smopuim Posted September 30, 2002 Share Posted September 30, 2002 Originally posted by Bruno Weiss: Anti-virus software will hang up a lot of program installs. A basic rule is to always always turn off anti-viral stuff before you install. However, in this scenario it isn't the overall problem. There have been plenty of instances where one CD won't install and another will, where no anti-virus software is involved. I don't know, BTS has not said, if they've found the answer to this yet, but they stated earlier that they were aware of the CD read problem.Editing previous statement for clarification. If your CD is "bad", having antivirus on can make it seem like your explorer crashes if you even click on the "CMBB Installer.exe". The program will be "unrunnable". MY THEORY is autoprotect virus software is trying read to the end of the file, but the file is unreadable, so it it just sits there and stares. If you turn off antivirus, then install, you will get the 95-98% done like other folks. You can then apply the files listed in the begining of this thread. After install turn back on antivirus software. This is NOT the same issue as BFC is trying to track down with the "bad" cds. It is a side efffect of it. [ September 30, 2002, 12:28 PM: Message edited by: 86smopuim ] 0 Quote Link to comment Share on other sites More sharing options...
Nowotny Posted September 30, 2002 Share Posted September 30, 2002 Replacement CD just arrived. No problems with installation like before. Game seems to be working fine. Thanks BFC! Now for the mods!!! 0 Quote Link to comment Share on other sites More sharing options...
Bam65 Posted September 30, 2002 Share Posted September 30, 2002 I'm glad someone got a replacement CD. What about the rest of us? 0 Quote Link to comment Share on other sites More sharing options...
Wicky Posted September 30, 2002 Share Posted September 30, 2002 My temporary replacement Mac CD arrived in UK this a.m. Reinstalled a treat. Cheers all the BFC guys for superb support. Especially Matt for his prompt exchanges via e-mail. Back to battle..... 0 Quote Link to comment Share on other sites More sharing options...
Bam65 Posted September 30, 2002 Share Posted September 30, 2002 Yeah, real superb. I still haven't gotten one yet and I'm in the states. 0 Quote Link to comment Share on other sites More sharing options...
gibsonm Posted October 1, 2002 Share Posted October 1, 2002 Originally posted by Bam65: Yeah, real superb. I still haven't gotten one yet and I'm in the states.Well spare a thought for those of us who pre-ordered and whose CD is coming via outrigger canoe to Australia. Not only are we unsure if the one we get will work (fingers crossed) but if we do need a new one we have another delay to endure. I'm sure they are addressing your concerns as soon as possible. 0 Quote Link to comment Share on other sites More sharing options...
Capitalistdoginchina Posted October 1, 2002 Share Posted October 1, 2002 Don't worry guys - i have every confidence in BFC to get our replacement disks. So long as you can play with the downloaded files it is not so urgent to get a new disk unless you plan to install it again. In fact, i would be happy to wait for the V1.2 patch CDIC 0 Quote Link to comment Share on other sites More sharing options...
Mammou Posted October 1, 2002 Share Posted October 1, 2002 Thanks for the work around. I should have come here first instead of fooling around with the darned thing for 3 hours.... I will be sending a note to get a replacement CD 0 Quote Link to comment Share on other sites More sharing options...
scoop88 Posted October 1, 2002 Share Posted October 1, 2002 Matt: I got my copy of CMBB last week but did not have time to install it until last night. I tried to install twice on my Mac G4 and both times the install stopped about two-thirds of the way through the last Data install (the one with 3,700 files). I've only read a few reports on this forum of Mac install problems. I will contact you via e-mail to request a replacement CD. Thanks for all the hard work you have done to correct this problem. 0 Quote Link to comment Share on other sites More sharing options...
Bam65 Posted October 1, 2002 Share Posted October 1, 2002 The delay might work in your favor because you will probably get the good CD's. I just want this whole mess to finally be resolved. 0 Quote Link to comment Share on other sites More sharing options...
Tactical Wargamer Posted October 2, 2002 Share Posted October 2, 2002 Please add me to this wonderfull unfortunate list. Three p4 modern machines and 5 cd drives and none appear to recognize this product....... Order #81236 Thanks more than willing to pay for fed x shipping. as snail mail in Canada will take 2 weeks + with custom strike/protest. 0 Quote Link to comment Share on other sites More sharing options...
Tactical Wargamer Posted October 2, 2002 Share Posted October 2, 2002 Originally posted by RCMP: Please add me to this wonderful unfortunate list. Three p4 modern machines and 5 cd drives and none appear to recognize this product....... Order #81236 Thanks more than willing to pay for fed x shipping. as snail mail in Canada will take 2 weeks + with custom strike/protest. 0 Quote Link to comment Share on other sites More sharing options...
Madmatt Posted October 2, 2002 Author Share Posted October 2, 2002 Originally posted by Bam65: Yeah, real superb. I still haven't gotten one yet and I'm in the states.BAM65, you have to email me with your order number in order to get on the list. If you havent done so then you havent been added to the list. My email is matt@battlefront.com Be sure to include your original order number or if you dont have that then include the email address that you put down when you placed the order. Madmatt 0 Quote Link to comment Share on other sites More sharing options...
Bam65 Posted October 2, 2002 Share Posted October 2, 2002 I did already. I have an e-mail from you I received on Sept. 25th that confirmed I had been put on the list. 0 Quote Link to comment Share on other sites More sharing options...
Bam65 Posted October 2, 2002 Share Posted October 2, 2002 Yet another day has gone by and still no replacement CD. What the hell's going on? 0 Quote Link to comment Share on other sites More sharing options...
Schrullenhaft Posted October 2, 2002 Share Posted October 2, 2002 Their transporters are on the 'fritz'. Scotty's workin' on them as fast as he can... Have some patience. Their working out the issue at the moment. It's not like they are physically at the shipping point or that they have guaranteed good CD's to ship out as of yet. 0 Quote Link to comment Share on other sites More sharing options...
Bam65 Posted October 2, 2002 Share Posted October 2, 2002 Some people have said they already got their's so that's why I'm wondering what happened to people like me who seem to have been forgotten. 0 Quote Link to comment Share on other sites More sharing options...
Bam65 Posted October 3, 2002 Share Posted October 3, 2002 I still haven't gotten anything. 0 Quote Link to comment Share on other sites More sharing options...
86smopuim Posted October 3, 2002 Share Posted October 3, 2002 Originally posted by Bam65: I still haven't gotten anything.Using the fixes described in the beginning of this thread, are you currently able to play the game? 0 Quote Link to comment Share on other sites More sharing options...
Bruno Weiss Posted October 4, 2002 Share Posted October 4, 2002 Does anyone have a replacement disk yet? I wasn't aware that BTS has totally resolved the disk problem. Maybe they did and I missed it. Matt, for those of us up and running. How long ya think? Week, two, three? 0 Quote Link to comment Share on other sites More sharing options...
Bam65 Posted October 4, 2002 Share Posted October 4, 2002 I am able to play the game but that isn't the point. As far as people having replacement discs some do according to some posts above. 0 Quote Link to comment Share on other sites More sharing options...
Grunts Posted October 5, 2002 Share Posted October 5, 2002 So Matt where's the replacement CDs ? still waiting... 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.