Hammer Posted September 12, 2002 Share Posted September 12, 2002 I accidentally placed a double order for CMBB. What happened is after I filled out the order and continued, the confirmation showed a comma in one of the blank fields. Not realizing that this was confirmation of my order and not a screen for me to confirm my selections I hit the back button to look for an error on my part. Seeing that all intentionally blank fields were actually blank I continued to the confirmation page where I realized that I had now placed two orders. Sure enough I received two confirmation emails. I sent an email to sales requesting help with the matter and have not received a response. This took place Monday morning. Any one have a phone number to someone in customer service or sales? Link to comment Share on other sites More sharing options...
Frenchy Posted September 12, 2002 Share Posted September 12, 2002 I'd email Matt and explain your situation. It's what I have done in the past. Link to comment Share on other sites More sharing options...
Moon Posted September 12, 2002 Share Posted September 12, 2002 Hi Hammer! No need to phone anybody, I've passed your message on to Sales. Since this is a pre-order and the product didn't actually ship already, it should be easy to correct this in time. For further inquiries, simply email matt@battlefront.com directly. Martin Link to comment Share on other sites More sharing options...
Hammer Posted September 12, 2002 Author Share Posted September 12, 2002 thanks, both of you S! Ill email Matt with the order numbers tonight, when I get home Link to comment Share on other sites More sharing options...
Hammer Posted September 13, 2002 Author Share Posted September 13, 2002 Matts on the job , Thanks Matt! Link to comment Share on other sites More sharing options...
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