WayneSikes Posted July 16, 2001 Share Posted July 16, 2001 Hi everyone, Is anyone but me having trouble getting decent customer support for MC? I bought MC 2 weeks ago and got the package last week in the mail. The game manual was totally wet - I mean like it had been soaked in water and the pages starting to fall out. I've contacted the company to get a replacement manual via the sales address twice now and have received no replies of any kind. I was hoping these guys would work a little harder to keep customers happy - especially since they're a small company. Am I the only person having trouble getting any help from these guys??? :confused: Link to comment Share on other sites More sharing options...
offtaskagain Posted July 16, 2001 Share Posted July 16, 2001 <BLOCKQUOTE>quote:</font><HR>Originally posted by WayneSikes: Hi everyone, Is anyone but me having trouble getting decent customer support for MC? I bought MC 2 weeks ago and got the package last week in the mail. The game manual was totally wet - I mean like it had been soaked in water and the pages starting to fall out. I've contacted the company to get a replacement manual via the sales address twice now and have received no replies of any kind. I was hoping these guys would work a little harder to keep customers happy - especially since they're a small company. Am I the only person having trouble getting any help from these guys??? :confused:<HR></BLOCKQUOTE> I'm totally satisfied with the support I get. Just keep sending emails because they are after all just 4 people, only 2 of whom I know handle the customer related side. It probably just gets lost in their inboxes. Madmatt, one of the admins, will probably see this thread so he'll be able to help you more. Link to comment Share on other sites More sharing options...
Freak Posted July 16, 2001 Share Posted July 16, 2001 I am sure Madmatt will see this and then promptly take care of you. Link to comment Share on other sites More sharing options...
Ellros Posted July 16, 2001 Share Posted July 16, 2001 Trying posting an email to matt@battlefront.com. Might get a faster response, since it has been mentioned many, many times that the sales address is overloaded with mail. Link to comment Share on other sites More sharing options...
Madmatt Posted July 16, 2001 Share Posted July 16, 2001 I guess you meant CM and not MC right? Either way, please email (matt@battlefront.com) with your full name and shipping address and details of the problem with the manual and we can get you a replacement one sent out at once. Madmatt Link to comment Share on other sites More sharing options...
Hoopenfaust2 Posted July 16, 2001 Share Posted July 16, 2001 See. Look how good this guys are to us. First they give us the best game in the world, then they replace our soggy manuals. Thanks Link to comment Share on other sites More sharing options...
Torsten Glacer Posted July 16, 2001 Share Posted July 16, 2001 *fanfare* Link to comment Share on other sites More sharing options...
Sledge59 Posted July 16, 2001 Share Posted July 16, 2001 Hi Wayne, I see you live in New Mexico. (must have been a monsoon that day) If you want to have a game sometime the files wouldn't have far to travel! Link to comment Share on other sites More sharing options...
dumrox Posted July 17, 2001 Share Posted July 17, 2001 It sounds as if your postman, probably green, left the road and attempted to drive across damp, open ground and became bogged. Be thankful he didn't become immobilized or you would still be waiting for that soggy package. Link to comment Share on other sites More sharing options...
Sitzkrieg Posted July 17, 2001 Share Posted July 17, 2001 <BLOCKQUOTE>quote:</font><HR>Originally posted by dumrox: It sounds as if your postman, probably green, left the road and attempted to drive across damp, open ground and became bogged. Be thankful he didn't become immobilized or you would still be waiting for that soggy package.<HR></BLOCKQUOTE> LMAO! You've obviously been playing way too much CM (if that's possible ) Link to comment Share on other sites More sharing options...
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