Dieselinjected01 Posted July 23, 2019 Share Posted July 23, 2019 purchased the final blitzkrieg download and disk and I have the activation code but no link or anything to setup/install the game. any help if appreciated 0 Quote Link to comment Share on other sites More sharing options...
Mord Posted July 26, 2019 Share Posted July 26, 2019 (edited) Did you figure it out? If not check your spam folder for a BF email with a link to the DL. Mord. Edited July 26, 2019 by Mord 0 Quote Link to comment Share on other sites More sharing options...
sburke Posted July 26, 2019 Share Posted July 26, 2019 If you already have the activation code just go to battlefront site, find your purchases under your profile and download from that link. 0 Quote Link to comment Share on other sites More sharing options...
Mord Posted July 26, 2019 Share Posted July 26, 2019 Yeah, what he said. Mord. 0 Quote Link to comment Share on other sites More sharing options...
Shardz Posted July 26, 2019 Share Posted July 26, 2019 (edited) Same thing happened to me. There is no download link. My order is still in "Process" and not "Complete". I know someone had to push it along a couple days ago when I purchased an upgrade to another CM game I have. I'd like to know why this keeps happening. I don't want to go through this hassle every time I want to buy a CM game. Edited July 26, 2019 by Shardz 0 Quote Link to comment Share on other sites More sharing options...
Schrullenhaft Posted July 26, 2019 Share Posted July 26, 2019 (edited) Yeah, its a problem that seems to happen all of the time and I don't know what causes it. However, you most likely got an email which should have both the license key and a valid download link. As mentioned above, check any spam/junk mail folders within your email client to see if it was classified as such. You typically should receive that email the day of the purchase (unless there was a problem with the payment method... and thus the order didn't go through at that time). Edited July 26, 2019 by Schrullenhaft 0 Quote Link to comment Share on other sites More sharing options...
Johnlondon125 Posted August 1, 2019 Share Posted August 1, 2019 (edited) I just bought the CMBN Big Bundle, and I'm in the same spot. Just sitting here twiddling my thumbs. Pretty frustrating. Edited August 1, 2019 by Johnlondon125 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted August 1, 2019 Share Posted August 1, 2019 1 hour ago, Johnlondon125 said: I just bought the CMBN Big Bundle, and I'm in the same spot. Just sitting here twiddling my thumbs. Pretty frustrating. Likely answer is one post above: On 7/26/2019 at 6:59 PM, Schrullenhaft said: However, you most likely got an email which should have both the license key and a valid download link. As mentioned above, check any spam/junk mail folders within your email client to see if it was classified as such. And if that doesn't work then contact support (only other users here so we cannot help with keys and links): Battlefront Help desk 0 Quote Link to comment Share on other sites More sharing options...
Johnlondon125 Posted August 1, 2019 Share Posted August 1, 2019 (edited) 1 hour ago, IanL said: Likely answer is one post above: And if that doesn't work then contact support (only other users here so we cannot help with keys and links): Battlefront Help desk Yeah, it's not in my Spam, (I checked that immediately) - I simply wasn't send a confirmation. The only confirmation I have is from Paypal. Support just completed my order, but I still don't have my confirmation email, which would be nice to have for my records. Edit: The confirmation was sent to my Paypal email address, not my account address. So mystery solved! Edited August 1, 2019 by Johnlondon125 0 Quote Link to comment Share on other sites More sharing options...
Mord Posted August 2, 2019 Share Posted August 2, 2019 9 hours ago, Johnlondon125 said: I just bought the CMBN Big Bundle, That grenade video pushed you over the edge, huh? Mord. 0 Quote Link to comment Share on other sites More sharing options...
A Canadian Cat Posted August 2, 2019 Share Posted August 2, 2019 16 hours ago, Johnlondon125 said: The confirmation was sent to my Paypal email address, not my account address. So mystery solved! Interesting. Glad the mystery is solved. Enjoy the game. 0 Quote Link to comment Share on other sites More sharing options...
Rattenkrieg Posted August 18, 2019 Share Posted August 18, 2019 Same issue. Checked spam, nothing. Checked PayPal email, nothing. It's a Sunday morning and I have a few hours to play, instead I am sitting here checking forums. This is silly. I understand that BF may not want to hand commissions to Valve/Steam but it's really poor in 2019 that it is this hard to purchase a digital download. 0 Quote Link to comment Share on other sites More sharing options...
Schrullenhaft Posted August 18, 2019 Share Posted August 18, 2019 (edited) Did your payment actually go through ? Does your Battlefront Store account show a purchase (that may be in a 'pending' status) ? Do you have the license key, but no download link ? Is the email account specified in your Store account accurate (no mis-spellings) ? According to the above poster, if your email address in your Store account is different from your PayPal account (if that is the method of payment that you used), the email will typically be sent to the email account associated with the PayPal account. If you still have nothing, then you'll want to contact support by clicking the blue, '+ new ticket' button in the upper right corner. John (support) is usually pretty quick in replying to most tickets (he's based in the US Eastern Time Zone). edit - I see in the other thread that you've gotten an email with no link and the website doesn't provide a link at this point. Support will get you a link as soon as he's able to respond. Edited August 18, 2019 by Schrullenhaft 0 Quote Link to comment Share on other sites More sharing options...
Rattenkrieg Posted August 18, 2019 Share Posted August 18, 2019 1 hour ago, Schrullenhaft said: Did your payment actually go through ? Does your Battlefront Store account show a purchase (that may be in a 'pending' status) ? Do you have the license key, but no download link ? Is the email account specified in your Store account accurate (no mis-spellings) ? According to the above poster, if your email address in your Store account is different from your PayPal account (if that is the method of payment that you used), the email will typically be sent to the email account associated with the PayPal account. If you still have nothing, then you'll want to contact support by clicking the blue, '+ new ticket' button in the upper right corner. John (support) is usually pretty quick in replying to most tickets (he's based in the US Eastern Time Zone). edit - I see in the other thread that you've gotten an email with no link and the website doesn't provide a link at this point. Support will get you a link as soon as he's able to respond. Thanks - yes I posted a separate thread but replied to this one in case the dev/support is subscribed. 0 Quote Link to comment Share on other sites More sharing options...
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