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No password reset email

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Hiya C,

The password reset email should arrive almost instantly. The most common reason that people don't get them is that the email address associated with their account isn't the email address that they thought it was. The 2nd most common reason is that it ends up in the spam or trash folder. Check that and if it's not there open a Help Desk ticket with some identifying information (name, address, etc...) and we'll get you in your account very quickly.

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