Erwin Posted January 10, 2013 Share Posted January 10, 2013 For some reason my CMSF installed on a laptop won't run - it asks for my license again. I have the hard copy box, but after typing in the license from the box the system says my licenses have expired or no new ones are available. I haven't played CMSF on the laptop for a long time. The exec file is dated 7/27/2007. So, it may be the initial install with no patches. Am pretty sure that I used to have CMSF patched to the latest version and all modules installed on this laptop. So, I may have had to delete CMSF for some reason and started to reinstall some time ago and then had to stop. I just don't recall when or why. Can I get a new license before I continue with patches and module installation, or is there some other issue to do with the fact that it is probably a reinstall? 0 Quote Link to comment Share on other sites More sharing options...
Schrullenhaft Posted January 10, 2013 Share Posted January 10, 2013 A 'reset' of your license key can be done. You will need to open a ticket in the Helpdesk and provide your license key. An eLicense activation should remain in effect until you either unlicense the game or you make changes to your computer (hardware or operating system reinstall/upgrade). If you have made changes, then it is possible that the license key deactivated. You will want to UNLICENSE a game or its modules BEFORE making any changes to your computer. 0 Quote Link to comment Share on other sites More sharing options...
Erwin Posted January 10, 2013 Author Share Posted January 10, 2013 thanks... haven't made any changes to the laptop (unless it was from auto-upgrades I was unaware of). going to helpdesk... 0 Quote Link to comment Share on other sites More sharing options...
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