London here and my order date (download+steel case) is 11/3/2011, (or 3/11/2011...): checked my account and order status says "shipped", but I haven't seen anything yet.
No other e-mails received since then, apart from one dated 3/11/2011 saying order status changed to "confirmed" and since the game has been officially released, I've checked my mail every single day: even the spam inbox.
Shall I submit a ticket too?
PS Great game: I absolutely love it and you've done a great job there at Battlefront, but I would like to get the case too: either steel, plastic, paper, cardboard, stone, Kevlar or chobham armour it doesn't really bother me, but I'd really like to get it.