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socialistauditor

Turns not saved to Outgoing Email Folder

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I have just experienced this problem for the first time, after quite a few games - turn not saved to the outgoing mailbox.

This should have been (my) turn 28 of Carbide Carbide. My second attempt was succesful under, AFAIK, identical operating conditions

I'm running Win7 Home Premium 64 bit (service pack 1) and have Norton running. Nothing else running. Not seen any alerts from Norton flagged up. Am running two other PBEMs but have not sent/received any turns for these two for over a week.

I can send my oppo's turn 27 (what is the best way to do this?) and my password but obviously don't have his password. I believe he is using Win7 but not sure which version.

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Please send me the turn.

I need to know what OS your opponent is running, as I mentioned previously. Are you running 32-bit or 64-bit Vista? What version is it specifically? Had you just started the game, or had you already played a number of turns? Were you running several PBEMs at once?

I am running Windows Vista Home Premium 64 bit. With Service Pack 2.

I have Norton AV running in background, but as I reported earlier history files did not indicate any activity related to CMBN.

I will send a file to you if and when it happens again. I have more than one file from 9/25, dont want to take a chance and send one that may not be the right one. I am trying to get my opponent to post his information.

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Jim has the files and I am not sure where to send the Password?

Could it be problems with what I am generating? Sounds more like an issue on Jims PC? Something running while the turn is being generated?

Anyway happy to send Pwd if required?

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This has been spawned by a discussion on a site which shall remain nameless, between me and thewoods.

We were discussing this issue, and it occured to me that there's a way to check what's going with CM:BN when it's saving the moves/resolution on the Outgoing email folder. And what's best, to send the info to BFC.

There's a little nice program called Process Monitor

http://technet.microsoft.com/es-es/sysinternals/bb896645

that allows you to instrumentate and, what's more important, to log system calls done by a process (such as opening files, internet sockets, etc.). Great stuff to weed out spyware and debugging.

If you run it you'll probably be daunted unless you have some background in IT - or at least you're able to fend yourself with the Task Manager. What you're seeing when running it is a real-time log of events depicting the interaction of your programs with the operating system.

First thing you need to do is to launch CMBN and as soon as you get to the menu screen, switch with Alt-TAB to this program.

You'll see that a bunch of events with the CMBN icon appear. Right click on any of them (on the Process Name cell) and left click on the Include option. This culls away all other processes and focuses our attention on CMBN.

Next step is to hide away all events which aren't related with file I/O. Depress the buttons

eventtypefilters.png

other than the "file cabinet".

Now load your PBEM file and play it out. Try to save, etc. And exit CM:BN.

Scroll to the start of the log, select the last event and search (left click on the binoculars) for the file name you entered into the save dialog while in CM:BN. If everything has gone well you should find the following entry:

savegamecreated.png

From that point on, CM BN is storing the result file, and getting a success result. People whose outgoing files aren't registering should get some FAILED somewhere.

I'm sure this will help a lot BFC devs tracking this thing, which looks to me as elusive and devious as hell.

Good Hunting!

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Hey this looks interesting. Looks like process log troubleshooting routines that I have seen back when I was still working in telecom. and getting involved with IP telephony.

Have you ever experienced the problem and been able to trap it with this? Since this problem usually happens by surprise, this routine would have to be running all the while you are playing your PBEM turn since you wouldn't know before hand whether or not your save attempt might fail. Am I correct to assume that?

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Have you ever experienced the problem and been able to trap it with this? Since this problem usually happens by surprise, this routine would have to be running all the while you are playing your PBEM turn since you wouldn't know before hand whether or not your save attempt might fail. Am I correct to assume that?

Believe it or not, I'm on Windows 7 64 bit and I've generated a several hundred PBEM files without problem so far.

Yes, you're right. If you want to trap a failure, you have to get the thing up and running on the background. Since CM:BN is single core, if you got a multi-core machine, you shouldn't be experiencing any slowdown.

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Just to add my two cents, I have had it happen a couple of times, once in my current losing effort with Holien. No other programs were running and no fancy anti virus software running. Win 7 machine.

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Phil, my opponent in a game had to reload and save for a second time. I have the file I sent him. Would that be of use?

I'm running windows 7 home edition and AVG antivirus. No messages on that.

Noba.

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Hi.

I saw this thread and i thought i would allso ask it here.

I have been trying to do my fast QB by email.

I have downloaded the file and have sent it to the game incomeing email folder

But i do not see it in the saved games folder?

I have checked the size of the file before and after downloading it, and its ok.

A bit of info about my pc, i am useing windows 7, 32bit.

And i use firefox.

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This is the sort of thing i am haveing?

I found this thread

PBEM not showing up.

I could send the file for someone at battelfront, maybe they could have a look.

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This is not only a Mac issue...are there any answers for PC users?

I am not playing PBEM, but I just noticed after cleaning out my Saved Game Folder, that even when I rename the saved game playing the same scenerio battle... it over writes the file. This just started happening for no reason.. Not sure if its the same problem, but there is a strange issue when saving games right now.

I am running Win 7.

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In what directory are your installs ? If you installed to the default CMBN will typically be installed to:

'\Users\{your account name}\My Documents\Battlefront\Combat Mission Battle for Normandy'

This directory shouldn't be 'protected' by UAC (which can re-direct writes to a hidden 'VirtualStore' directory). If you DID install CMBN to the '\Program Files' or '\Program Files (x86)' directory, then writes to CMBN's folders WILL be re-directed to the VirtualStore directory.

You can usually get around this issue (if your copy of CMBN is installed in one of the '\Program Files' directories) by launching the game by right-clicking and selecting "Run as administrator" from the popup menu.

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"C:\Users\Fred\Documents\Battlefront\Combat Mission Battle for Normandy"

This is the directory path for my install.

This is a very intermittant issue, but it happens often enough to make PBEM play annoying if you have several games going. Especially when you have to replay the turn.

Because it is so random I can appreciate the difficulty with troubleshooting it. Hasnt happened to me in a few days, but I turn on the PROGMON routine when I am playing just in case I can trap something that might help.

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Well it appears I went back to my saved game, and immediately resaved it as a completely different save... Seemed to work.. the games are now saving again in numbered order, albeit the new saved game name... but it is working. :)

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Thanks for all the info, and they dont seem to work.

I can get the file to incomeing email folder,but it just does not show up in the saved games folder.

This is a different problem to the problem in this thread.

However, it is interesting to hear someone else having it.

It was previously reported (by RockDawg?) that he was copying game files into incoming, then starting CMBN and the file does not show up. He exits CMBN and restarts, then the file shows up.

Is that the same for you?

GaJ

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Sorrey i did not mean to be on the wrong thread.

But i have been trying to sort this out for a long time.

Yes in some ways it is the same as RockDawg.

But my file will not show up at all, but it is in the incoming mail folder.

I have done every thing trying to get it to work, and i have tried( run as Administrator)

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snakee - so you're copying your PBEM file from your opponent to the 'Incoming Email' folder and it isn't appearing in the 'Saved Games' list. Is this the first PBEM file from your opponent ? What size is the file ? Are both you and your opponent on version 1.01 ? Are both you and your opponent using the full version (you can't PBEM between the full version and the demo) ? Can you generate your own PBEM file and move it from the 'Outgoing Email' to the 'Incoming Email' (as if you are PBEM by yourself) and have it appear ? What directory do you have CMBN installed in ?

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