PBEM Issue

[SgtGold]

I upgraded to WIN10 and am having an unusual file issue. The game is installed and running correctly. I can open and play all the games on my desktop. I played several turn based PBEM games with the same player, and now the game won't recognize the returning PBEM turn. I get the WIN 10 not syncing symbol next to the file in drop box, and when I drop it in the incoming e-mail folder it doesn't show up in the game menu. Anyone got any ideas?

[Schrullenhaft]

Sounds like an issue with Dropbox. How big is the latest file compared to previous PBEM files in this game ? I suspect it is quite a bit smaller and therefore corrupt (which means that CM won't recognize the file).

Have you uninstalled and reinstalled Dropbox (assuming this was an in-place OS upgrade with all of the software remaining) ?

[SgtGold]

The game that won't load is larger than the previous PBEM games. To further complicate matters as a test I opened the scenario as a  new game on my system, saved it as PBEM, and sent it to the other player. The return file wouldn't load so it's a problem with the incoming file, not the outgoing file.

[Schrullenhaft]

At this point is seems as if all PBEM files coming from your current opponent don't open ? You're both on the same version of the game, is that correct (which would seem to be the case since they can open the file that is sent to them) ? Are all of the files from your opponent showing a syncing issue in Dropbox ?

You or your opponent may want to make an exception within your security software for the Dropbox folders that are syncing the game files (and the Dropbox app). There's a slight chance that somehow security software may be corrupting/interfering with the file(s).

Here are some of Dropbox's suggestions on syncing issues:

https://help.dropbox.com/installs-integrations/sync-uploads/files-update-issues